Member Avatar for staceyg85

Help! I have windows xp and someone uninstalled or deleted a few microsoft programs from my pc and now i can't see any of my emails, can't compose emails, can't delete more than one at a time. Also I can't see any yahoo messenger messages, and alot of other crap im unable to do now. I dont know how to fix this or how to restore whats missing. I think i know what was deleted but cant find them anywhere, plus the trying to reboot with the xp cd wont work because my pc wont even load up the cd i dunno if its cuz my pc is real old or not. Does anyone know anything about this or how to fix it?

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  • 6 Years Discussion Span
  • Latest Post Latest Post by akshay326893

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Short diagnosis and context referencing the thread: the combination of “webmail pages load but form buttons/links don’t work,” invisible Yahoo Messenger popups with messages present in the archive, and the report that several Microsoft components were removed points to broken or missing Windows/Internet Explorer scripting and COM components (the engine IE uses to run page scripts and web forms) rather than a single browser bug. Restoring those core pieces or their registrations is the correct next step. (learn.microsoft.com)

Practical repair sequence (run from an Administrator command prompt; accept each success dialog and reboot if requested). Do not repeat advice already given in replies — this adds deeper repairs that follow the Microsoft guidance cited above:

rstrui.exe                     (launch System Restore / pick a date before the deletions)
sfc /scannow                   (System File Checker — will try to restore missing system files)
regsvr32 urlmon.dll
regsvr32 mshtml.dll
regsvr32 shdocvw.dll
regsvr32 browseui.dll
regsvr32 jscript.dll
regsvr32 vbscript.dll
regsvr32 scrrun.dll
netsh winsock reset

Run System Restore first if a recent restore point exists (fastest recovery path). If System File Checker reports files it cannot replace, an XP repair or manual replacement from matching media may be required. (support.microsoft.com)

Notes about scripting and registrations: re‑registering the Windows scripting and IE COM files fixes many “clicks do nothing / JavaScript links won’t run / installer scripts fail” symptoms; Microsoft documents re-registering and, when necessary, reinstalling Windows Script Host. If the MS script package already tried by other posters failed, the manual regsvr32 steps above are the standard next action. (community.opentext.com)

If the machine will not boot from the XP CD (as flagged), try F8 → Last Known Good Configuration or Safe Mode to run the above. If problems persist but a new Windows account works normally, the issue may be a corrupted user profile — use a new administrative account and migrate data per Microsoft guidance. Back up personal files before any repair or reinstall; on very old hardware (Pentium II / 128 MB RAM) a full reinstall or moving the disk to another PC to copy data is often the most practical recovery. (learn.microsoft.com)

References and further reading (Microsoft guidance for the steps above): see the Internet Explorer “nothing happens when clicking links” troubleshooting, the System File Checker article, Windows Script Host repair notes, netsh/winsock documentation, and the Microsoft instructions about user profiles/System Restore. (learn.microsoft.com)

Recommended Answers

All 18 Replies

Member Avatar for DarkRubicant

Well first I could use a real description of the problems that you're having instead of using the words stuff and crap please describe the exact problems. You say you can't compose emails and you can't see any emails, which programs are you using? Have you tried more than one? You say programs were deleted, do you know which ones? You say you can't receive yahoo messenger messages, have you tried to uninstall and reinstall yahoo instant messenger? If that's what you're using anyways.. Also and this should be a last resort I don't know how serious your problem is right now, when attempting to restore a computer through the restoral cd, you need to set the computer to boot from the cd through bios. That's all I can think of now, please describe your problem in more detail, please list your system specs. Thank you.

Member Avatar for staceyg85

Well as you can probably tell i'm not a computer genius, i don't even know how to describe it better. For email i'm using yahoo mail regularly but i've tried my msn hotmail and can't read or see my mail there either as well as gmail i believe it was, which wouldnt open at all. I'm not positive which programs were deleted but i think it was 3 microsoft programs, microsoft compression client pack 1.0, microsoft user-mode driver framework feature pack 1.0 and one other i'd have to check again. The other things I can't do is really hard to explain because its alot of little random things that i could do fine before those programs got deleted like clicking certain links or buttons on sites, it won't go anywhere when i click them if that makes sense.
Yes i'm using yahoo messenger and yes i've tried uninstalling and reinstalling a few times, it didn't help at all. I can see my messages in windows messenger though. One other thing i tried was checking my scripting in internet options but they were all enabled. I'm not sure what you mean about system specs, my computer is a compaq deskpro, pentium 2, 348 MHz, 128 MB RAM and have windowa xp professional. I don't know what else you'd need to know.

Member Avatar for bobbyraw

run a windows update

Member Avatar for vibrant_ilumina

Hello

I cant read massages in yahoo messenger. They are popping out, i can receive and send but still they are not visible. However if i check massage archive all massages are there. what i must do i can't figure out what the problem is, please help.

commented: Don't revive a dead thread, post your problems in a new thread -1
Member Avatar for Bear166

I think there is a virus in your operating system.

Member Avatar for striker_1

I dont think that this is due to Viruses.

I am not sure about email but here is the solution of problem "Cant see messages in yahoo messenger"

To Solve this problem You Have To Download A Script From Microsoft

Member Avatar for vibrant_ilumina

Hello

At first thanks for the reply!

I don't think that this is due to Viruses also, but still after
I have downloaded "A Script From Microsoft" It's not helpful so if u have any other suggestions I'll be happy.
It's about two months I can't solve this problem and I'm really tired.
When i install yahoo messenger" there spears this kind of note:
" an attempt to install a browser tool-bar was blocked Click here to enable this tool bar" perhaps here is an answer. I enable after that this tool-bar but still its not work.

Member Avatar for striker_1

Which Browser and OS do you use?

Hello

At first thanks for the reply!

I don't think that this is due to Viruses also, but still after
I have downloaded "A Script From Microsoft" It's not helpful so if u have any other suggestions I'll be happy.
It's about two months I can't solve this problem and I'm really tired.
When i install yahoo messenger" there spears this kind of note:
" an attempt to install a browser tool-bar was blocked Click here to enable this tool bar" perhaps here is an answer. I enable after that this tool-bar but still its not work.

Member Avatar for vibrant_ilumina

Internet Explorer, Opera, Google Chrome, Mozilla firefox.

Member Avatar for striker_1

1.Close All Browsers while installing

and here is hte mathode to install yahoo messenger wthout yahoo toolbar

Download Yahoo Messenger Web Installer From http://messenger.yahoo.com/download/

After Download Open The Installer

When First Screen of Installer Appears Click On Custom Install

Uncheck Yahoo! Toolbar

Now Next>Next>Finish

PS) If problem continues then Uncheck "Yahoo! Browser Plus" too

Member Avatar for vibrant_ilumina

Thanks ! I'll Try just now and let you know.

Member Avatar for vibrant_ilumina

Sorry ... it's the same.
Thanks anyway :))

Member Avatar for striker_1

Install Flash Player in Internet Explorer. Open Flash player website in IE and download the plug-in. It might help.

Member Avatar for benmar

try to reinstall your yahoo messenger...

Member Avatar for jingda

Guys please do not post in a dead thread, you can start it in a new thread. Thanks for your understanding

Member Avatar for kimash

hellow help me bcoz i didn't read my email in yahoo!messenger. what will i do? help me please. my yahoo messenger so many message but i didn't read it.

Member Avatar for akshay326893

Remove the yahoomessenger and reinstall it.

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