Member Avatar for pace59

Anyone know why I would not be able to access network drives after I changed my lan password. Everything worked fine up to that point. I have server 2003 and xp.

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Short summary: changed a domain password on Server 2003 and the XP client now gets "Access denied" and a credential prompt when opening mapped drives. As pointed out, this usually means the workstation/session is still using the old credentials or is not authenticating against the domain correctly — not that the share permissions suddenly changed.

Quick, practical checklist (do in order):

  • Confirm the user is logged into the domain (logon domain shown on the welcome/logon screen), not a local machine account.
  • Force a fresh domain session: log the user off and back on (or reboot) so Kerberos/NTLM tokens are renewed.
  • Drop any existing SMB sessions and remap with the current password. Example commands:
net use
net use \\Server\Share /delete
net use * /delete
net use Z: \\Server\Share /user:DOMAIN\username
  • Remove stored/old network credentials (Windows XP uses "Stored User Names and Passwords"). On XP the UI can be opened with:
rundll32.exe keymgr.dll,KRShowKeyMgr

Deeper checks if the problem persists:

  • Verify the AD account is not locked, disabled, or restricted (check Active Directory Users and Computers). In multi-DC environments confirm the DC the client talks to has the new password/replication has occurred.
  • Check client and DC clocks (Kerberos is sensitive to time skew).
  • Inspect Security/System event logs on the client and the file server for authentication failures — entries will name the account and the failure reason.
  • Remember Windows won’t allow simultaneous connections to the same server using different credentials; always delete the old session before reconnecting.

Most cases are resolved by logging off, clearing stored credentials, deleting stale mappings, and remapping with the new domain password.

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Member Avatar for gurukid22

What lan password. and are you running a domain or workgroup.

Member Avatar for pace59

I am running a domain

Member Avatar for gurukid22

thats a good answer to one of the questions... More Info Needed

Member Avatar for pace59

I changed a users password on server 2003/windows xp for her access to the domain. After I did this, she is no longer able to access shared network drives. I don't know what other information you are looking for.

When she goes to click on the drive to open it up, she gets access denied and the box to enter her user name and password into the network.

Member Avatar for gurukid22

It sounds like she is not logging into the domain account this may sound strange but its possible that she logging in locally to her machine you should verify this.

Also what happens if you type in the password and user name when she receives the please log in box.

I would also remove the network drives a map them via the domain controller this can be done under the user properties window then log in again.

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