Member Avatar for Joenock

I have been using this Desk phone modem for my Internet connection on Win Xp. four days ago I upgraded to Win7, now I cannot connect to the Internet! The phone model is Huawei ets 2558, Modem type is TIUSB 3410. Can somebody please help me with a Win7 driver for this modem? My system is a Desktop PIV.

I trust that somebody in the house has an idea of what I should do? and .... the sound is gone too!

Joe

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Short practical add-on to the thread (following ’s report and ’s vendor-site suggestion): don’t chase product names alone — find the modem’s hardware IDs in Device Manager, then match those IDs to a driver or driver package. That makes searches precise (VID/PID → exact driver) and avoids downloading the wrong branded installer. (learn.microsoft.com)

Step-by-step that usually works on Win7:

  1. Open Device Manager, right‑click the unknown device, Details tab → Hardware Ids, copy the top value (look for VID_xxxx & PID_xxxx). (learn.microsoft.com)
  2. Search the Microsoft Update Catalog and vendor sites using that hardware ID (the Catalog often carries OEM driver packages). If the chipset is TI’s USB bridge, TI publishes a TUSB3410 Virtual COM Port driver that can be used for many devices that use that bridge. (catalog.update.microsoft.com)
  3. If only an XP-era installer exists, extract the EXE/CAB with 7‑Zip, then install the .inf manually: Device Manager → Update Driver → Browse my computer → Let me pick → Have Disk → point to the extracted .inf. If the installer fails, try running it in Compatibility Mode or use an XP VM/XP Mode. (7-zip.org)

Quick troubleshooting notes: after driver install, verify the device shows a COM port (or Modem device) and that Windows didn’t install a generic/incorrect device class. If audio also disappeared after the OS upgrade, treat that as a separate driver step — reinstall the motherboard/sound vendor driver or run the Windows audio troubleshooter. If the hardware ID search and TI/official packages don’t help, save the hardware IDs and share them (VID/PID strings); they pinpoint compatible driver packages. (windows.microsoft.com)

References: Microsoft hardware IDs / Device Manager steps, Microsoft Update Catalog, TI TUSB3410 driver, 7‑Zip extraction.

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Member Avatar for jingda

I have one. Go to Vodaphone Modem website and download the software for windows 7. Here is the website. Is it a vodafone modem> If yes go to the website there and download the software for the correct OS. Try these link

Edited by jingda because: n/a
Member Avatar for Joenock

Hi Jingda,
It is not a Vodaphone modem, it's a T.I. (Texas Industries or so) modem made for Huawei China (I think). But it could be compatible with the Vodaphone. Let me give it a try and see.
... be back soon.
Thanks for the help all the same.

Member Avatar for jingda

Huawei Modem is made by an Asian Company, other companies such as Vodafone or Texa Industries only create software to use the huawei modem. Sorry about my mistake earlier, it is vodafone not vodaphone. Try and tell me whether it works. It might, if you are lucky.

Member Avatar for Joenock

Hello Jingda,
I went to the vodafone site but could not locate any modem that is close to my model. The modem type once more is Huawei ets 2558, model TIUSB 3410. If only I could lay my hands on a compatible driver I'll be happy.

Hey, lest I forget, I was able to stumble on a solution to an age old Data Modem problem on the Vodafone site! Thanks to you.
I really appreciate your assistance.

Joe

Member Avatar for jingda

Tell me whether it works. Good luck

Member Avatar for Joenock

Hi jingda,
It did not work at all. I'm still searching. In fact I was forced to buy another data modem for the time being.

Thanks for sharing in my concern.

Member Avatar for jingda

Have you try searching Texas Industries website for the software. The huawei modem required a software to work so when you change your OS from windows xp to windows 7 a new software to use the modem is required. YOu have to find out who is the software developer for your modem. It can be huawei or T.I. Try going to their websites and search. Best of luck.

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