ChrisHunter 152 Posting Whiz in Training Featured Poster

I've been a customer of BT for well over 10 years now and had an internet package with them since the days of dial-up. However i've had problems with my connection dropping out sometimes for days at a time and during importent periods such as MS exam prep and uni deadlines. An engineer has been sent out at least 5 time in a year but nothings changed and it's still dropping out (more regularly now).

When i've asked alot of people have said they had trouble with BT and switched but others have never had an issue and have good D/L speeds too (mines usually 800kbps - 1.2mbps when it should be alot more).

i guess my question is has anyone else been messed about like this by BT and how did you get it sorted or did you changed and if you did was it alot oh hassel ?