Member Avatar for webperson

Hi I have a Windows 8 laptop and up until recently I haven't had any problems with it; it has connected to the internet fine. But then about two days ago, suddenly, it will show that it has full bars and is connected to the internet but when I try to use Google Chrome or Internet Explorer, neither allows me to access webpages. I've tried using the Windows Troubleshooter but it doesn't seem to find anything wrong with my connection and when I do a ping test all 4 pings are sent/received. At first, the problem was just with my dorm's wifi but now my computer doesn't seem to be able to connect to the internet through any wifi router. Any thoughts as to what my problem is? Thanks!

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A few extra, practical steps that go beyond the usual “ping/browser” checks already posted by , and others. Full Wi‑Fi bars plus successful ICMP means the radio and basic IP path are fine — the problem is commonly either (a) something intercepting or filtering HTTP(S) on the machine (system proxy / AV web‑filter / VPN), (b) a corrupted Winsock/LSP or TCP/IP stack, or (c) a local name/hosts/SSL cache problem. The suggestions below follow that triage and are ordered from least to most invasive.

Try these from an elevated command prompt, then reboot (run Command Prompt as administrator first):

netsh winsock reset
netsh int ip reset c:\resetlog.txt
ipconfig /flushdns

A Winsock reset repairs corrupt LSPs; the TCP/IP reset writes fresh TCP/IP registry settings. Restart before retesting. See Microsoft’s guidance on the Winsock and TCP/IP reset commands for details. (learn.microsoft.com)
netsh winsock docs (reset TCP/IP).

Check for system‑level proxy/WPAD and WinHTTP proxy settings (these can force all browsers to use a proxy even when browser settings look clean). Inspect and reset the WinHTTP proxy and disable automatic proxy detection (Internet Options → Connections → LAN settings). The WinHTTP command can show machine‑level proxy info. (learn.microsoft.com)
WinHTTP (netsh winhttp) docs (WPAD risks & disable tips).

Also check the local hosts file for redirects and clear the OS SSL cache (Internet Options → Content → Clear SSL state). If you have an AV/web‑filter or VPN client installed, temporarily disable or uninstall it (these are frequent culprits). If nothing changes, try Safe Mode with Networking or a clean boot, and update/reinstall the wireless adapter driver. (howtogeek.com)
Edit hosts file (location) (clear SSL state steps).

If you try the above and still see the issue, capture a couple of short diagnostics to paste back: output of nslookup google.com and netsh winhttp show proxy, plus netsh winsock show catalog (these show DNS behavior, system proxy, and installed LSPs). If you post those, the next suggestions can be targeted.

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Member Avatar for mrgreen

If you can ping just fine the connection should be ok. Maybe it is an issue with your browsers? Do you have a local proxy enabled? That could cause not being able to access any outside websites. You can check by going to settings in your Chrome browser -> Change Proxy settings under the 'Network' heading -> Lan Settings. If that doesnt work you could always contact your local network support team!

Member Avatar for since18

setup time/date correct in computer...

Member Avatar for CimmerianX

ARe you pinging via IP address or hostname.

if IP, then you have basic connenctivity but have not tested resolution. Test with hostname.

if hostname, then resolution and connectivity are fine. Check for viral activity.

if you only tested IP, then check that your DNS servers are set correctly then ping www.google.com. If you get a reply them dns and ip routing are fine. I would check for proxy config or even virus like activity.

Member Avatar for Jason Statham

check your IP address and time setting with correct time zone according to your IP.
Or check your system's backup cell.

Member Avatar for William_12

Check the date and time with correct time zone.and your computer system cell.

Member Avatar for strikeymate

If your time and date is wrong, this could indicate a flat battery, so change it so it does not be perpetual problem.

Member Avatar for William_12

yes strikeymate you are right.

Member Avatar for Wandaga1

they is a security setup on Internet explore you need to check it up if you must have set it up mistakely to block websites. there 4 sething on the security section just set it back default. and if you under a domain admin you need to contact your domain administrator for help may be it may have been blocked from active directory or domain level setup.

Member Avatar for Hey_1

i think you have given some IP Address. Go to Internet Protocol Version 4 and Click on Obtain an IP address Automatically.

Member Avatar for Esraeldelima

just type in the command promt: "ping www.google.com -t". if it works then you have a network.. try to uninstall your browser and re-install it again...or try to reconfigure your IP....or renew it....

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