Member Avatar for Siberian

Within my email client I had a hotmail.com account setup as a POP3 account. I was informed if I wanted to move emails from one IMAP account to another IMAP which is simply moving emails from one folder to another folder within my email client; folder being an email account (IMAP) to a hotmail.com account I would have to re-create the account, in this case the hotmail.com account from POP3 to IMAP which I've done; but when I go to outlook.com to verify if those email which I moved from one IMAP account to the hotmail.com (IMAP) account they don't appear on outlook.com ?

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  • Latest Post Latest Post by CimmerianX

Dani AI

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Brief checklist and targeted troubleshooting for (and following ’s sensible draft test).

IMAP operations happen on the server; if messages moved inside your client don’t show on outlook.com it usually means either (a) they were moved into a local/mailstore folder that doesn’t sync, (b) the client didn’t upload the changes (offline/failed sync), or (c) the folder you used isn’t mapped/subscribed to the server and the web UI hides it. Create the draft in the hotmail/Outlook IMAP account (as suggested) — if that draft appears on outlook.com the account connection is fine; if it doesn’t, the client isn’t syncing.

Quick step-by-step checks you can apply right now:

  • In the client, confirm the hotmail entry is an IMAP account (not still using the old POP data file). Look in the folder tree — server folders will appear under the account name; “Local Folders”, “On My Computer” or “Personal Folders” indicate local storage.
  • If messages are under a local store, copy (don’t move) them into a folder that sits under the IMAP account name so the client will upload them to the server.
  • Force a sync / Send-Receive and watch the client’s activity/log window for upload errors or progress. Large attachments can take a long time.
  • In Thunderbird/Apple Mail check folder subscription and in Outlook check “Work Offline”, Sync Issues, or the account’s Repair tool.

If uploads still fail: check the webmail folder tree (look under “More”, Archive, Junk), export/backup the local mailbox first, then remove and re-add the account as IMAP (or use the provider’s recommended connection type). As a last-resort workaround, drag the messages into the mailbox using outlook.com web or forward them from the client to the same account — but back up originals before deleting anything.

Member Avatar for CimmerianX

I assume if you create a draft in the imap folder for outlook.com, it gets uploaded to the account as it normally would? (trying to eliminate any account setup issues)

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