Member Avatar for ep2002

Hi there,

I'm looking for a new merchant account. Can anyone recommend a company who is:

1. Professional
2. Reliable
3. Communicates ALL the fees, not only some
4. Is ethical & honest
5. Returns e-mails & phone calls in a timely manner
6. Isn't sleazy or underhanded
7. Has a good reputation & has been around for min. 5 years
8. Charges reasonable rates
9. Can get merchant accounts for companies in the UK & Canada

We are looking for someone who has experience with pseudo adult sites, high risk adult sites & mainstream type companies.

Thank you


Michelle

Edited by ep2002 because: n/a
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A practical reality check for : mainstream acquirers will often decline anything classed as "high-risk," so expect extra documentation, higher rates and some form of reserve. As noted, specialist processors or offshore acquiring are common solutions; as said, reputable providers do exist. Ignore the tone from — vertical does not equal sleaze, but underwriters will want clear, compliant processes and evidence.

Key items to demand in writing before signing (insist on a sample merchant agreement and an itemised quote):

  • Fully itemised pricing: interchange or pricing model, per-transaction fees, gateway, monthly, setup, chargeback/retrieval and cross-border/currency fees.
  • Reserve terms: rolling vs fixed, percentage, release schedule, triggers for additional holds.
  • Underwriting & acceptance policy: which MCCs/verticals are allowed, required documentation, KYC/AML checks.
  • Chargeback and dispute handling: fees, timeframes, and dispute support.
  • Security & compliance: PCI-DSS attestation, support for 3D Secure/AVS/CVV and fraud tools.
  • Operational SLAs: response time for emails/phone calls, settlement frequency, and reference customers in the same vertical/region.

Practical negotiation and compliance notes: ask for interchange-plus pricing for transparency, get the merchant agreement reviewed for auto-renew, early-termination and reserve triggers, and prepare a dossier (business plan, website screenshots, refund policy, age-verification and recent processing statements). Maintain strong fraud controls and low chargeback rates. PCI rules and merchant data obligations are covered by the PCI Security Standards Council: https://www.pcisecuritystandards.org. For AML/KYC expectations see UK and Canadian guidance at and https://www.fintrac-canafe.gc.ca. Offshore solutions carry legal/tax risk—obtain legal advice and document everything.

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Member Avatar for canadafred

Hi there,

I'm looking for a new merchant account. Can anyone recommend a company who is:

1. Professional
2. Reliable
3. Communicates ALL the fees, not only some
4. Is ethical & honest
5. Returns e-mails & phone calls in a timely manner
6. Isn't sleazy or underhanded
7. Has a good reputation & has been around for min. 5 years
8. Charges reasonable rates
9. Can get merchant accounts for companies in the UK & Canada

We are looking for someone who has experience with pseudo adult sites, high risk adult sites & mainstream type companies.

Thank you


Michelle

This has got to be the most ironic post I've ever read here. You are seeking someone who isn't "sleezy" to work in a "high risk" porn industry.

Member Avatar for ep2002

I guess the "if you don't have anything nice to say don't say it" was never taught to you as a child?

We don't work in the porn industry & we AREN'T sleazy, but clearly you have issues regarding this.


Michelle

Member Avatar for Offshore Pro

There are many reputable providers in the market

Member Avatar for avandelay

I operate a similar type of business and had a great deal of dfficulty getting a merchant account provider, and was knocked back by a few companies as my business was deemed to be "high-risk". I ended up getting an account through Merchant Services Group Intl who gave me the option of US or offshore accounts - I went offshore.

Edited by jay 11 because: removed link
Member Avatar for ep2002

Hi there,

Can I get their contact info pls.

Thanks


Michelle

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