Member Avatar for cheapchick2

Hello, thank you for allowing me to join this forum, I hope someone can help me here.

I don't have a wide range of knowledge of computers I just type on them and do know how to install software just to give you some indication as to my computer know how.

I have a compaq 5410US computer running XP at home edition. Problem #1. I think I deleted an important operating file because right before, I was cleaning up my files sending things to the recycle bin. I'm almost sure I clicked on something and it said important operating file,and asked me if I was sure I wanted to delete this file. You guessed it I said yes.

Problem #2
Also, I was cleaning up my desk top and I had spyhunter software I thought was installed . It wasn't. I clicked on that by mistake and it installed. It asked if I wanted to restart my computer and I said yes. I restarted my computer and I have been stuck on the compaq logo screen ever sense.

I'm really not sure but, here is my problem. I can get to the compaq red logo and no further. In the right hand lower corner I get this message: F10Setup. The computer shuts down and restarts repeately, but always comes back to the red compaq logo screen. I tried going into bios but, to know avail. I also tried pressing F10 hoping that by some miracle it would start to work.
I tried using the restore CD and that won't work either.


Any help would be appreciated, any suggestions?

Thank you in advance.

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  • Latest Post Latest Post by David Green

Dani AI

Generated

Reports from and describe a Compaq Presario 5410US that never gets past the manufacturer splash screen after an accidental file removal and an unexpected software install. Below is a compact, practical recovery checklist ordered from least to most invasive. Backup and data-preservation are emphasized before any destructive repair.

Start with quick hardware/firmware checks: remove all USB devices, DVD/CD, and memory-card media; disconnect AC and battery, hold the power button 15–30 seconds, then reconnect and try again. Reseat the RAM and hard drive if comfortable doing so. At power-on, repeatedly tap the Advanced Boot Options key (F8 on most Windows XP-era systems) to attempt Safe Mode or Last Known Good Configuration.

If Safe Mode is unavailable, attempt to boot from external media. Confirm the CD/USB/DVD is set as the first boot device in BIOS (access with the setup key shown on the splash screen) or use the one-time boot menu key shown at startup. Booting the Windows XP setup disc and choosing Recovery Console (press R) is the next safe step.

Common Recovery Console commands that address boot failures:

fixboot
fixmbr
chkdsk /r
  • fixboot writes a new partition boot sector.
  • fixmbr repairs the master boot record.
  • chkdsk /r finds and repairs file-system errors and bad sectors.

If critical system files were deleted, files from the XP CD can be expanded back into place (drive letters vary; CD often D:). Example pattern:

expand D:\i386\ntoskrnl.ex_ C:\Windows\system32\ntoskrnl.exe

(verify exact filename and paths before running).

If the Recovery Console or fixes fail, use a Linux live-CD/USB or a USB-to-SATA adapter to mount the laptop drive on another PC and copy important data before attempting a reinstall. If a manufacturer recovery partition exists, follow the model-specific key sequence for factory restore (refer to official HP/Compaq support). When unfamiliar with disk repairs or if data is critical, professional data-recovery or repair services are recommended to avoid accidental data loss.

Member Avatar for dougk

Hello, thank you for allowing me to join this forum, I hope someone can help me here.

I don't have a wide range of knowledge of computers I just type on them and do know how to install software just to give you some indication as to my computer know how.

I have a compaq 5410US computer running XP at home edition. Problem #1. I think I deleted an important operating file because right before, I was cleaning up my files sending things to the recycle bin. I'm almost sure I clicked on something and it said important operating file,and asked me if I was sure I wanted to delete this file. You guessed it I said yes.

Problem #2
Also, I was cleaning up my desk top and I had spyhunter software I thought was installed . It wasn't. I clicked on that by mistake and it installed. It asked if I wanted to restart my computer and I said yes. I restarted my computer and I have been stuck on the compaq logo screen ever sense.

I'm really not sure but, here is my problem. I can get to the compaq red logo and no further. In the right hand lower corner I get this message: F10Setup. The computer shuts down and restarts repeately, but always comes back to the red compaq logo screen. I tried going into bios but, to know avail. I also tried pressing F10 hoping that by some miracle it would start to work.
I tried using the restore CD and that won't work either.


Any help would be appreciated, any suggestions?

Thank you in advance.

I have the same problem with the same computer. The Compay Presario 5410US. This Spyhunter program dowloaded itself on my computer without my knowledge and now my computer continues to recycle and I cannot get into safe mode.

Is there a solution to this problem?


Doug

Member Avatar for David Green

how do i reboot my laptop computer

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