Member Avatar for Magicboi8

Problem: After installing the Windows Vista update that was recently released, whenever I boot my laptop there is a problem. It boots Windows fine, and after logging into my Windows account, and after my account loads, it goes to a black screen, with the cursor showing, and nothing else. About five minutes later it will load the desktop and taskbar.

Question: Could this be from the update, it did not have this problem before the update.

System Specs:

Make- Hewlett Packard
Processor- AMD Turion 64 X2 1.8 Ghz per core
Ram- 1 GB
Video- Nvidia GeForce go 6150 64 mb
Operating System- Windows Vista Home Premium

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  • Latest Post Latest Post by chris5126

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Brief note tied to the thread: already removed a failed update and suggested video drivers while reminded that first reboot after updates can take longer. If the delay continues beyond normal update configuration, the fastest way to pinpoint the cause is to check whether the Windows shell, a driver, a service, or a network resource is hanging at logon.

When the screen is black but the mouse cursor is present, press Ctrl+Shift+Esc to open Task Manager. If Task Manager opens, use File > New Task and run explorer.exe. Immediate desktop appearance indicates the shell did not start automatically. In that case inspect the registry key HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon (value Shell) and test with a fresh local user profile; a new profile that logs on normally points to a corrupted profile or a startup item in the original account.

If Task Manager is not accessible or Safe Mode clears the problem, isolate third-party drivers/services. Boot Safe Mode, run msconfig for a selective startup (disable non-Microsoft services and startup items), then re-enable in small groups to find the offender. For graphics issues prefer the OEM (HP) Vista driver for that laptop model rather than a generic package; to fully remove bad drivers use a clean-uninstall tool in Safe Mode before reinstalling. Also test with the network adapter disabled to rule out mapped drives or printers blocking logon.

Check Event Viewer (System/Application) for errors at logon time and examine C:\Windows\WindowsUpdate.log if updates are suspected. To reset Windows Update data stop the service (net stop wuauserv), rename C:\Windows\SoftwareDistribution to SoftwareDistribution.old, then restart the service (net start wuauserv). Run sfc /scannow from an elevated prompt and consider System Restore to a pre-update point if needed. Back up the registry and create a restore point before editing system settings. Since Vista is no longer supported, long-term stability is best achieved by moving to a supported Windows release.

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Member Avatar for scru

I actually have this problem only once after I install updates every Wednesday, but it never repeats until I install updates again. It takes about 30 seconds to a minute to show the desktop though, not five minutes. I always assumed it was the updates being configued.

Some other common variables; I too use an Nvidia graphics card 6 series, although your's is the laptop model...

I also have AMD dual core, although, again, yours is the laptop model.

And obviously I have Vista Home Premium as well.

Maybe you should try getting the latest Nvidia drivers? If I'm not mistaken they released some on Thursday. Also check your Windows Update log and see what it installed recently that might have caused this problem, and keep an eye out for failed updates as well (Control Panel | Windows Updates -- there is a link marked view update history).

Member Avatar for Magicboi8

I did exagerate on the five minutes sorry I was ticked off. lol sorry, yeah about a minute.

I had a failed update, I uninstalled it, I'm gonna restart and see what happens, be back in three minutes.

Member Avatar for Magicboi8

Same problem after reboot, after uninstalling the failed update.

This time it did the "Configuring Updates" on shutdown, and startup.

Member Avatar for chris5126

it does normally take a while to configure the update/s after the first reboot. And if you uninstall a failed update it will do the same. Try rebooting when you havent done any updates and if it keeps on doing it i would suggest uninstalling the update and reinstalling it or just removing it all together.

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