Member Avatar for madcaplaughs30

My laptop is having a display problem that is annoying and hard to explain. There are times that everything is fine with the display, and then all of a sudden the screen is dominated by a very bright green tint (basically the same color of the CPU usage charts in ctrl-alt-del function). Everything that is supposed to be black is green instead. Other colors seem to be less affected(i.e. the yellow smileys off to the side look fine).

My computer - COMPAQ Presario 2100
Windows XP Home Edition Version 2002 Service Pack 1
Display Adapters---->RADEON IGP 340M (ATI)

It's very stange. For example, my MSN icon is the Dark Side of the Moon album cover. When the display problem is occuring, it's all green save the prism and rainbow, but when I click on the icon and it depresses, the black background looks fine.

Thanks!

Edited by happygeek because: fixed formatting
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  • Latest Post Latest Post by eddie5659

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Generated

Useful, practical troubleshooting to narrow this down and avoid unnecessary parts replacement.

The mix of symptoms in ’s posts (intermittent bright-green tint, a brief improvement after system changes, and the later note that it can appear in Safe Mode) plus ’s driver suggestion means both software and hardware paths must be checked. A short, ordered diagnostic sequence will separate the two.

  • Observe the screen before Windows starts (BIOS/POST/boot logo). Green present there = hardware; absent until the OS loads = drivers/OS more likely.
  • Attach an external monitor via the VGA/TV port and compare. Laptop panel green while external is normal → panel, inverter or LVDS cable. Both displays green → GPU/logic-board level fault.
  • With the machine powered but not forced, change the lid angle slowly. A tint that shifts with angle usually implicates a loose/damaged LVDS cable or connector. Do not press hard or pry the screen.
  • For the INF/driver install issue mentioned earlier: obtain the model-specific driver package from the laptop maker (Presario 2100), extract the package, then use Device Manager -> Update Driver -> “Install from a list or specific location” -> “Have Disk” and point to the extracted .inf. Confirm the adapter’s Hardware Ids in Device Manager to ensure the correct INF is being used.

If hardware is suspected, avoid repeated heavy use and back up important files. Reseating the display cable can fix a loose connector, but opening the lid/panel risks warranty and ESD damage; professional servicing is recommended if unsure. BIOS updates and OEM chipset/video drivers can help in driver/firmware cases, but only use downloads from the laptop maker’s support pages for this model.

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Member Avatar for eddie5659

Hiya

Have you tried updating your graphics card driver:

Also, does this occur in Safe Mode?

Regards

eddie

Member Avatar for madcaplaughs30

No, I haven't tried to update the driver, thanks a lot for the link. I'm going to try to install it tomorrow so, I'll get back to you.
By the way, the display problem does not occur in safe mode as far as I know.

Member Avatar for madcaplaughs30

Correction, the problem does occur in safe mode as well.

Member Avatar for madcaplaughs30

OK, I upgraded to service pack 2, and for some reason the problem went away...for about 5 hours, and now it's back.
I downloaded the updated driver, but for some reason I can't install it. When I try, I get...
[ INF Error-Video Driver not found...unable to complete installation, setup display adapter with standard VGA driver]

I don't know what to do from this point.

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