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Cannot get IE to start using desktop shortcut or by clicking on the iexplore.exe in the c:

I was able to get a IE window to open up by opening up a program in my PC and clicking on their update link. Thats the only way I can get an IE window.

An error keeps popping up when I clik on my shortcut... "IE has encountered a problem" I clik on info and it has something to do with iexpole.exe

Any suggestions??? Runnin WinXP and I already downloaded and installed all recommended updates.

Thanks.

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Last Post by Roberdin
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i had a problem that sounded very similar, have you tried using spybot??? i turned out to have over 30 pieces of malware resident on the system, which essentially shut down my ie. ran spybot, cleaned them out, now working fine

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Cannot get IE to start using desktop shortcut or by clicking on the iexplore.exe in the c:

I was able to get a IE window to open up by opening up a program in my PC and clicking on their update link. Thats the only way I can get an IE window.

An error keeps popping up when I clik on my shortcut... "IE has encountered a problem" I clik on info and it has something to do with iexpole.exe

Any suggestions??? Runnin WinXP and I already downloaded and installed all recommended updates.

Thanks.

Delete the desktop icon ,right click on the desktop,/properties /desktop/customized desktop,and check of to add internet explorer to the desktop .

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An error keeps popping up when I clik on my shortcut... "IE has encountered a problem" I click on info and it has something to do with iexpole.exe

This is usually the result of a partially-failed browser hijacking. Not only are you going to have to run a spyware/adware stomper (I recommend Spybot - Search & Destroy), but you will likely have to dump your System Restore points due to Registry corruption (not 100%, but probable).

To get information on Spybot S&D, go to http://Security.Kolla.de -- which also has support forums.

Also go to Gibson Research and run the utilities that explicitly shut off the unneeded services DCOM/RPC (for which patches simply don't work), Messenger Service (a pop-up server, don't confuse with MSN or .NET Messenger), and Universal Plug and Play. http://www.GRC.com

Make sure you have a software or hardware firewall (the MS XP firewall doesn't cut it). The free version of ZoneAlarm is OK.

You must run anti-virus software. Grisoft has a free-for-personal-use version of its AVG package. http://www.Grisoft.com

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