a friend of mine has a PC thats running on an XP pro 2002 version OS i tried to upgrade it to service pack 2 but theres a message that keeps popping up during setup that says : "Setup cannot upgrade due to third party kernel" What does this mean and what should we do........
Neitz 0 Light Poster
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Jump to Posthttp://support.microsoft.com/default.aspx?scid=kb;EN-US;327101
do that
if it still gives you the error, try checking the core system files against the versions on the CD by instering the windows CD, going to run and typing sfc /scannow
Jump to Postdid you do what me and microsoft said?
is it a legal copy?
All 11 Replies
jbennet 1,618 Most Valuable Poster Team Colleague Featured Poster
http://support.microsoft.com/default.aspx?scid=kb;EN-US;327101
do that
if it still gives you the error, try checking the core system files against the versions on the CD by instering the windows CD, going to run and typing sfc /scannow
Neitz 0 Light Poster
done that.... what happens next???
is there any remedy to this situation?
what do you think caused this???
jbennet 1,618 Most Valuable Poster Team Colleague Featured Poster
did you do what me and microsoft said?
is it a legal copy?
Neitz 0 Light Poster
Problem Solved....... i did what you and microsoft said and it worked..... i figured the problem was caused by a logon screen from tuneup utilities. Thanks again
johntotti800 0 Newbie Poster
a friend of mine has a PC thats running on an XP pro 2002 version OS i tried to upgrade it to service pack 2 but theres a message that keeps popping up during setup that says : "Setup cannot upgrade due to third party kernel" What does this mean and what should we do........
plz answer me
johntotti800 0 Newbie Poster
Problem Solved....... i did what you and microsoft said and it worked..... i figured the problem was caused by a logon screen from tuneup utilities. Thanks again
the proplem not solved
johntotti800 0 Newbie Poster
a friend of mine has a PC thats running on an XP pro 2002 version OS i tried to upgrade it to service pack 2 but theres a message that keeps popping up during setup that says : "Setup cannot upgrade due to third party kernel" What does this mean and what should we do........
plz help me
johntotti800 0 Newbie Poster
unable to set up windows coz 3rd party kernel how i solve this propleem
jbennet 1,618 Most Valuable Poster Team Colleague Featured Poster
Do as i said in my post
http://support.microsoft.com/default...b;EN-US;327101
do that
if it still gives you the error, try checking the core system files against the versions on the CD by instering the windows CD, going to run and typing sfc /scannow
Neitz 0 Light Poster
go to the page suggested by jbennet in post #3 and follow the instructions
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