I bought the parts myself for the PC I'm using now and had someone install everything (XP Pro). After about a month I had problems with slow scatching sound when playing music (ALC 850, Included in motherboard.) Then I formated the HD and installed a fresh XP Media Center Edition 2005, which I still use. I had several problems since then. Most of the times windows halt, or restart resulting in data loss in HD, and I have no choice but to format and install again the windows. Sometimes 3 times a week. Most of the times the problem is getting a "blue screen" with the error message:


when I looked this error in the administrative tools it stated this error.

Product: Windows Operating System
ID: 11
Source: Disk
Version: 5.2
Message: The driver detected a controller error on %1.

This problem is typically caused by a failing cable that connects the drive to the computer.

User Action
Replace the cable.

Version: 5.0
Message: The driver detected a controller error on %1.

This problem is typically caused by a failing cable that connects the drive to the computer.

User Action
Replace the cable

I don't know much about hardware installation, does this mean there is a defective part on my Hard Drive and I have to get a new one, or is it just a part not connected as it should be?

(Also windows do not recognize my floppy drive, resulting in no A: drive. What can I do about this?)

Frequently sound when playing music with iTunes is scratchy.

My hijackthis report:

Logfile of HijackThis v1.99.1
Scan saved at 1:16:18 PM, on 3/29/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDTServ.exe
C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\iolo\Common\Task Agent\Task_Agent.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\iTunes\iTunes.exe
D:\Program Files\BitLord\Downloads\appz\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Program Files\Advanced System Optimizer\IEHelper.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [sunasDTServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasDTServ.exe
O4 - HKLM\..\Run: [sunasServ] C:\Program Files\Sunbelt Software\CounterSpy Client\sunasServ.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [iolo Task Agent] C:\Program Files\iolo\Common\Task Agent\Task_Agent.exe
O4 - HKCU\..\Run: [Systweak Wallpaper Changer] wallpaper.exe -minimize
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

and another report about the system in general:

Computer Type: Intel Corporation 3200 MHz.
Memory: Total physical: 1023 MB. Used: 35%
Monitor: ViewSonic VP912b
Mouse: Microsoft PS/2 Mouse
Keyboard: Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Drives: 127 GB free 186 GB total.

Windows name and version: Multiprocessor Free (5.1.2600)
IE version: 6.0.2900.2180
DirectX Version:

*** Windows Information ***

Windows Name and Version: Multiprocessor Free (5.1.2600)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Default Email: C:\Program Files\Outlook Express\msimn.exe
Product ID: 55034-365-2789583-22453
Software Count: 71 installed software.

Language (ID): Original/English: English (United States) / Englis...
Country (ID): United States USA (1)
TimeZone: Not specified
DVD-Zone: Not specified

*** Display Information ***

Display: ViewSonic VP912b
Max Resolution: 800 x 600 - 4 bit
Current Resolution: 1280 x 1024 - 32 bit

Driver Version: 64.0
Technology: Raster Display
Color Bits: 32
Fonts Resolution: 96 dpi
Pixel width/heigth/diagonal: 36/36/51

*** System Devices ***

Manufactured: Intel Corporation
Frequency: 3200 MHz
L1 cache: 12 KB
L2 cache: 1024 KB
Socket: CPU 1

BIOS Manufactured: American Megatrends Inc.
BIOS Date: 01/25/2005
BIOS Version: 1006.004
BIOS Size: 512 KB

*** MultiMedia Devices ***

Wave In: Realtek AC97 Audio v5.5
Wave Out: Realtek AC97 Audio v5.5
Midi Out: Microsoft GS Wavetable SW Synth v5.5
Mixer: Realtek AC97 Audio v5.5

*** Printers ***

Name: Microsoft Office Document Image Writer Port: Microsoft Document Imaging Writer Port:
Name: hp psc 1310 series Port: USB001

*** Ports ***

Name: Communications Port (COM1) Class: Ports (COM & LPT)
Name: Communications Port (COM2) Class: Ports (COM & LPT)
Name: ECP Printer Port (LPT1) Class: Ports (COM & LPT)
USB: {36FC9E60-C465-11CF-8056-444553540000}\0004 Class: USB Port
USB: {36FC9E60-C465-11CF-8056-444553540000}\0003 Class: USB Port
USB: {36FC9E60-C465-11CF-8056-444553540000}\0002 Class: USB Port
USB: {36FC9E60-C465-11CF-8056-444553540000}\0000 Class: USB Port
USB: {36FC9E60-C465-11CF-8056-444553540000}\0001 Class: USB Port

*** Hard Drives ***

*** Memory Information ***

Total Physical Memory: 1023 MB.
Total Windows Memory: 3485 MB.
Free Memory: 2831 MB.
Used Memory: 653 MB.
AllocGranularity: 65536 bytes
MinAppAddress: 00010000
MaxAppAddress: 7FFEFFFF
Page Size: 4096 bytes
Total threads: 476
Total processes: 49
PageFile Total Size: 2520640 KB (100%)
PageFile Used: 293204 KB (12%)
PageFile Free: 2227436 KB (88%)

*** Communication ***

Adapter: Marvell Yukon Gigabit Ethernet 10/100/1000Base-T Adapter, Co...
Address: 00:11:2F:82:C4:63
IP format:

Computer: doors-75f99c839.earthlink.net

Winsock Description: WinSock 2.0
Winsock Version: 2.2

*** Processes ***

Process Name (Path) * Threads Count * Usage

[system idle process] () 2 threads, 0%
system () 72 threads, 0%
smss.exe (c:\windows\system32\smss.exe) 3 threads, 0%
csrss.exe (c:\windows\system32\csrss.exe) 10 threads, 0%
winlogon.exe (c:\windows\system32\winlogon.exe) 25 threads, 0%
services.exe (c:\windows\system32\services.exe) 17 threads, 0%
lsass.exe (c:\windows\system32\lsass.exe) 20 threads, 0%
ati2evxx.exe (c:\windows\system32\ati2evxx.exe) 4 threads, 0%
svchost.exe (c:\windows\system32\svchost.exe) 17 threads, 0%
svchost.exe (c:\windows\system32\svchost.exe) 10 threads, 0%
svchost.exe (c:\windows\system32\svchost.exe) 76 threads, 0%
svchost.exe (c:\windows\system32\svchost.exe) 6 threads, 0%
svchost.exe (c:\windows\system32\svchost.exe) 15 threads, 0%
spoolsv.exe (c:\windows\system32\spoolsv.exe) 13 threads, 0%
cisvc.exe (c:\windows\system32\cisvc.exe) 8 threads, 0%
ehrecvr.exe () 3 threads, 0%
ehsched.exe () 12 threads, 0%
mdm.exe () 5 threads, 0%
tcpsvcs.exe (c:\windows\system32\tcpsvcs.exe) 2 threads, 0%
snmp.exe (c:\windows\system32\snmp.exe) 5 threads, 0%
svchost.exe (c:\windows\system32\svchost.exe) 6 threads, 0%
dllhost.exe (c:\windows\system32\dllhost.exe) 13 threads, 0%
alg.exe (c:\windows\system32\alg.exe) 6 threads, 0%
ati2evxx.exe (c:\windows\system32\ati2evxx.exe) 3 threads, 0%
explorer.exe (c:\windows\explorer.exe) 18 threads, 0%
ehtray.exe () 3 threads, 0%
hpcmpmgr.exe () 5 threads, 0%
sunasdtserv.exe () 4 threads, 0%
sunasserv.exe () 4 threads, 0%
hpwuschd2.exe () 1 threads, 0%
ituneshelper.exe () 4 threads, 0%
qttask.exe () 2 threads, 0%
atiptaxx.exe () 2 threads, 0%
soundman.exe (c:\windows\soundman.exe) 2 threads, 0%
msnmsgr.exe () 13 threads, 0%
wscntfy.exe (c:\windows\system32\wscntfy.exe) 1 threads, 0%
ipodservice.exe () 7 threads, 0%
task_agent.exe () 1 threads, 0%
ehmsas.exe () 3 threads, 0%
ctfmon.exe (c:\windows\system32\ctfmon.exe) 1 threads, 0%
hpqtra08.exe () 7 threads, 0%
wincinemamgr.exe () 1 threads, 0%
itunes.exe () 19 threads, 0%
wpabaln.exe (c:\windows\system32\wpabaln.exe) 1 threads, 0%
cidaemon.exe (c:\windows\system32\cidaemon.exe) 5 threads, 0%
wuauclt.exe (c:\windows\system32\wuauclt.exe) 7 threads, 0%
wmiadap.exe () 5 threads, 0%
aso.exe () 1 threads, 0%
sysinfo.exe () 6 threads, 0%

*** DirectX Information ***

Direct3D: Microsoft Direct3D Hardware acceleration through Direct3D HAL
Direct3D: Microsoft Direct3D Mono(Ramp) Software Emulation
Direct3D: Microsoft Direct3D RGB Software Emulation

DirectPlay: WinSock TCP Connection For DirectPlay
DirectPlay: WinSock IPX Connection For DirectPlay
DirectPlay: Modem Connection For DirectPlay

DirectMusic: Microsoft Software Synthesizer


I clean spyware often, and also use Advanced System Optimizer, System Mechanic 5 Professional and MindSoft Utilities XP, to keep registry running smoothly.

Thank you very much for your time.

12 Years
Discussion Span
Last Post by DMR

You need to replace the cable that connects your HD to the motherboard. The fact that you mention the A drive is not recognized either suggests maybe the problem is with not the cables but the connectors for HD and Floppy on the mobo itself. You need to have your mobo checked professionaly.


The fact that you mention the A drive is not recognized either suggests maybe the problem is with not the cables...

One common mistake people often make is to plug the floppy's ribbon cable into the back of the drive upside down. On most floppy drives, it's a pretty easy mistake to make.

For the hard drive:

- Check the ribbon cable carefully to make sure it isn't damaged or loosely/incorrectly connected to the drive and motherboard.

- Try replacing the ribbon cable; new ones are cheap.

- The controller circuitry on t drive itself could be going bad. Try adding the drive to another computer as a slave/secondary drive and see if it works there.

- If it isn't the drive or cable, it may be a problem with the IDE controller circuitry on the motherboard as hollystiles suggested.

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