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I need help. Every time someone emails me my outlook send them a blank email. This just started happening this week. I cant find how to stop this. MY ISP says they cant help me that it is my problem. I had downloaded Freebusy 2003 on June 1st. because I went on vacation, but the problem with the blank auto responder just started last week 6/13. I have disabled the freebusy but the problem with the blank emails being sent to anyone who emals me is still there. Any help out there?

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  • Latest Post Latest Post by pblilman09

Dani AI

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Short summary and focused diagnostics to find who or what is sending those blank replies (adds to , and builds on replies from , and ).

The key is to isolate origin: server-side, a network appliance/phone, or the Outlook client/add-ins. Do these checks in order so each result narrows the cause.

  1. Reproduce once and immediately check the mailbox via webmail/OWA (not the Outlook client). If a blank message appears in the server-side Sent/Outgoing folder, the server or a gateway/device generated it. Save the full message source/headers — look for lines like Auto-Submitted, X-Mailer or the earliest Received: hop to see which host created the reply (RFC 3834 explains the Auto-Submitted header).
  2. If no server copy exists, start Outlook in Safe Mode to rule out add-ins (Start Outlook in Safe Mode). If the blank replies stop in Safe Mode, use Autoruns to find and disable COM add-ins or startup items that hook Outlook (Autoruns).
  3. If it looks server-side or periodic (every 20-35 minutes as @HelloEverybody noted), check scheduled tasks, mail gateway/vm-to-email appliances, mobile sync servers, or server-side auto-responders. Ask the ISP/admin to search SMTP logs for outgoing messages at the reported timestamps.
  4. If nothing else shows the source, capture evidence: full headers, timestamps, and a packet capture of the SMTP session. That evidence is what the mail host or admin needs to identify the originating system.

If these steps are followed and the origin still cannot be identified, collect the headers and times and pass them to the mail host or a local admin — they can match SMTP logs to the exact host that emitted the blank messages.

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Member Avatar for kc0arf

Hello,

Check to see if you have some sort of rule / filter operating within the Outlook program. It is possible to setup rules to manage emails within the program itself.

Christian

Member Avatar for Hello Everybody

I have a similiar problem. The emails are completely blank - no sent, no recieved, no subject, no to, and no internet header info in the View Options window. Are yours like this?
These are being sent to the client machine on a Windows Workgroup every 20 - 35 minutes throughout the day.
By the way - There is no evidence on this machine of any spyware (using HijackThis) and the Virus Control is uptodate and working.

Member Avatar for pblilman09

Okay, what the problem could be is that you have auto reply turned on, on the side pannel , click optios. then look for an empty box simmilar to the quick reply box at the end of this thread. under/above it should have the autoreply on off switch, check to see if its on, if it is turn it off.

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