I can't update norton or open the Norton tray because every time I click on the "green world" or "yellow pc" appears a window that says:
Please wait while windows configures Norton WMI Update
And that is when that windows close and nothing happen again.
I tried several times to switch off the pc, uninstall Norton, install it again, and again, and then switch off the pc, and so on.
I download some programs like Hijackthis or whatever is called, run several times ms antispyware but nothing, nothing solve the problem.
Having read some posts I believe that the problem reside on the register.
Another thought: When I uninstall Norton, come up a window that says that something has not been able to uninstall it and then switch off the pc.
When it restarts again, the first thing that appears after I try to open Norton is a windown that says:
"A product that requires Norton WMI Update is still installed on this system"
And this means I can't run norton scan, or update it.
Please I beg for H.E.L.P.
Thanks in advance