if anyone can help me, the problem i'm having is i cant get one user to remote control another user through terminal services manager. this person has been able to remote control everyone for yrs with no problem until recently (last couple weeks) she keeps getting access denied error. error is: session (id#) remote control failed. (error 5 - access denied).
nothing has changed with her acct, even after i try to add her to the admin acct she still gets access denied. whether she logs on TS from home or i log on her session from the office, still same error. to me, it seems like a problem with either her profile or a configuration setting on TS itself.
if anyone has any ideas of what could be causing this and how to fix it, would be greatly appreciated....thanks!
oh, windows 2k server with terminal server 2k.