When i use windows explorer, when i try and "right click" or cntrl-C to copy windows hangs up and it says "not responding" in the top left corner. Then it crashes and restarts.
I tried reloading XP from the hard disk (never had a copy of XP on CD) and it still happens.
When i shut down the computer it says something like "windows.exe" not responding as well then needs to be closed down.
Any ideas how to reload a new version of explorer that works? or fix this problem?

Thank you

7 Years
Discussion Span
Last Post by gerbil

You have some malware which is causing this. May I suggest first doing this...
==Please download Malwarebytes' Anti-Malware
from: http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html
or: http://www.besttechie.net/tools/mbam-setup.exe
=Dclick that file, mbam-setup.exe, to install the application,
-ensure that it is set to update and start, else start it via the icon, and UPDATE it.
Select "Perform QUICK Scan", then click Scan; the application will guide you through the remaining steps.
ENSURE that EVERYTHING found has a CHECKMARK against it, then click Remove Selected.
If malware has been found [and removed] MBAM will automatically produce a log for you when it completes... do not click the Save Logfile button.
Examine the log: if some files are listed as Delete on Reboot then restart your machine before continuing.
Copy and post that log [it is also saved under Logs tab in MBAM].
And next...
==download hijackthis: http://www.majorgeeks.com/download5554.html
-copy it to a new FOLDER placed either alongside your program files or on your desktop and then...
-in that folder start HijackThis by dclicking the .exe
-CLOSE ALL OTHER APPLICATIONS and any open windows including the explorer window containing HijackThis.
-click the Scan and Save a Logfile button. Post the log here.

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