I'm obviously overlooking something, but don't know what. The system is an ASUS KM2M Combo series with 1.7 GHz processor, built-in audio and video. The operating system is Win2000 pro and there's 256 megs of RAM on board. I know the speakers work, 'cause I can here them when I pull out the mini and stick it back in. The manual says it needs the Avance ALC650 driver, which translates to the Realtek AC.97. This, according to the results of Googling for the driver. I also went to "Sound" in "My Computer." Normally if what you have is not installed correctly the audio stuff is greyed, as is the Windows sounds. However, everything appears to be alright.
If anyone can clue me, say with a check list of some kind I should be able to pin the problem down and get back my Wife's sound before she trades me in on a computer tech :). Any assist will be appreciated.