Member Avatar for linda073

hello i have a gateway NV52 AMD Athlon with windows 7 when i just had it was super fast now im 1 year later and my laptop is so freeking slow i want to put it back to the factory installation but im afraid i will loose windows 7 then.i bought my laptop with windows 7 on will i still have windows 7 on my laptop then?becouse i realy need to restore my laptop to factory installation?

ty linda

Edited by linda073 because: n/a
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Short answer for : a factory restore returns the laptop to the operating system and image that originally shipped with the machine — so a Gateway NV52 that came with Windows 7 will be returned to Windows 7 — but the process will erase personal files and installed programs. Document the laptop’s Certificate of Authenticity/product key (or photograph the COA sticker) before doing anything, because recovery restores the OEM image rather than preserving user data. Gateway manual (NV52). (manualslib.com)

Create recovery media first if that option still exists on the system (Gateway Recovery Management can copy the recovery partition to USB or burn discs; newer guidance expects a USB recovery drive and may require ~16 GB). If the recovery partition is missing or damaged, manufacturer recovery media or a clean Windows install will be necessary. Gateway support / recovery notes and a general recovery overview. (manualslib.com)

How to start a restore: within Windows run the Recovery/Gateway Recovery Management tool, or trigger the recovery partition at boot (models vary — common keys are Alt+F10, F11 or the F8 “Repair your computer” option). If the recovery menu won’t appear, the next steps are using recovery media or doing a clean install with a matching Windows 7 license. (manualslib.com)

Before wiping the drive, follow ’s non‑destructive path: backup all personal files, uninstall unused apps, disable unnecessary startup items, free disk space, run disk‑error checks and a malware scan, and only defragment if the drive is a mechanical HDD. If those fail, make recovery media, then perform the factory restore as a last step. Note that Windows 7 reached end of support on January 14, 2020, so plan to update to a supported operating system for ongoing security. Windows 7 end of support (Microsoft). (learn.microsoft.com)

Member Avatar for caperjack

Hi,welcome to Daniweb
when you bought your laptop and first turned it on you would have/should have been pronpted to make recovery dvd's for future use ,time like now ,

so if it only slow ,i would first go to control panel and programs and uninstall programs you no longer use ,,next clean harddrive of temp file and othewr crap .
i use ATF cleaner ,
http://www.atribune.org/index.php?option=com_content&task=view&id=25&Itemid=25


also scan for malware ,i use , www.malwarebytes.org

Download to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure to checkmark the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.

* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

Make sure that you restart the computer.


also scan with hijackthis and post the log along with the malwarebytes log .
download it here;
http://free.antivirus.com/hijackthis/[/url

and a defrag tool to use when we clean it up a bit .
http://www.piriform.com/defraggler

Edited by caperjack because: n/a
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