hello i have a gateway NV52 AMD Athlon with windows 7 when i just had it was super fast now im 1 year later and my laptop is so freeking slow i want to put it back to the factory installation but im afraid i will loose windows 7 then.i bought my laptop with windows 7 on it.so will i still have windows 7 on my laptop then?becouse i realy need to restore my laptop to factory installation?

ty linda

Edited by linda073: n/a

7 Years
Discussion Span
Last Post by caperjack

Hi,welcome to Daniweb
when you bought your laptop and first turned it on you would have/should have been pronpted to make recovery dvd's for future use ,time like now ,

so if it only slow ,i would first go to control panel and programs and uninstall programs you no longer use ,,next clean harddrive of temp file and othewr crap .
i use ATF cleaner ,

also scan for malware ,i use , www.malwarebytes.org

Download to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure to checkmark the Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.

* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

Make sure that you restart the computer.

also scan with hijackthis and post the log along with the malwarebytes log .
download it here;

and a defrag tool to use when we clean it up a bit .

Edited by caperjack: n/a

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