Hey all
I posted a while back about the fact i coudnt accses any microsoft pages through either of the above browsers which i still cant but i have also discovered this also means i cant use auto update or gain accses to the webpages to manually download updates. i am all out of ideas i have tried everything to fix this and am now thinking it might be something more sinister than a browser problem any ideas?? Oh im using windows xp pro with SP2 over a wireless connection. Any help would seriously please me!!


It sounds like you have a networking problem since your computer can't access any internet resources. Try the following:

Click the Start button, select "Run...", type "cmd", and click "OK".

After the command prompt loads, type "ipconfig /renew" (without quotes), and press the Enter key. The program may take a few seconds or a few minutes to run. You'll know that it is done when you see a new prompt waiting for input.

At that point, right-click the top part of the window, click "Edit", click "Select All", and then repeat the last steps but click "Copy" instead. After you have copied the text in the window, paste it in your reply. Please put all the copied text inside of code tags so that I can read it.

Hi thanks for the reply here is the text as requested

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Jas>ipconfig /renew

Windows IP Configuration

No operation can be performed on Local Area Connection while it has its media di

Ethernet adapter Local Area Connection:

        Media State . . . . . . . . . . . : Media disconnected

Ethernet adapter Wireless Network Connection 3:

        Connection-specific DNS Suffix  . :
        IP Address. . . . . . . . . . . . :
        Subnet Mask . . . . . . . . . . . :
        Default Gateway . . . . . . . . . :

Dont really no what that can tell you but you must know more than me! i take it the "disconnected media" would be from my ethernet card which was used for my old internet connection but i now use a wireless connection through USB. If theres anything else i can do please let me know!

It appears that you are getting an IP from your DHCP server (this is good :)). Try to run the following commands from the command prompt.

ping yahoo.com
nslookup yahoo.com

As with before, paste your results here.

Thanks for your help! here are the answers

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Jas>ping www.yahoo.com

Pinging www.yahoo.akadns.net [] with 32 bytes of data:

Reply from bytes=32 time=88ms TTL=49
Reply from bytes=32 time=88ms TTL=49
Reply from bytes=32 time=87ms TTL=50
Reply from bytes=32 time=87ms TTL=50

Ping statistics for
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 87ms, Maximum = 88ms, Average = 87ms

C:\Documents and Settings\Jas>nslookup www.yahoo.com
*** Can't find server name for address Query refused
*** Default servers are not available
Server:  UnKnown

Non-authoritative answer:
Name:    www.yahoo.akadns.net
Aliases:  www.yahoo.com

See what you make of that
cheers!! :cheesy:

oh just pinged www.msn.co.uk and www.microsoft.com both just said request timed out! i think it is just a problem with anything microsoft related! :p

Since you can ping yahoo, I'm guessing you have some sort of infection. Open up the file C:\Windows\System32\Drivers\etc\hosts. Paste the contents of the file over here. We'll proceed from there.