Member Avatar for ru60hz

I'm using windows 2000 here, and mobile intel(R) 945GM express chip set family.
we just stop this desktop 4 days ago, when we come back the next day, switch it on, it was booting normally but after the windows 2000 logo the monitor turns black and say " check the connection cable". after sometimes trying rebooting the system still the same problem persist so i tried in safe mode and it works then i tried also in vga mode it also work well. i tried chkdsk in safe mode the same problem appear, i check if I cold restore it from previous restore point, i found out that win 2000 does'nt have this option or maybe it does have i just don't know where to find it?

can some body help me? i'm willing to listen here.
thanks in advance

ru60hz

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  • Latest Post Latest Post by Shade01

Dani AI

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Summary of the likely cause and safe next steps (builds on and ): the fact that Safe Mode and VGA Mode boot fine but normal mode goes black after the Windows 2000 logo strongly points to the video driver selecting a display mode the monitor cannot show, or to a corrupted/incompatible display driver. The monitor message "check the connection cable" usually appears after the driver hands the card a mode the monitor/EDID won’t accept, not necessarily because the cable is bad.

Practical troubleshooting sequence (use the working VGA or Safe Mode to make changes):

  • Boot with "Enable VGA Mode" (F8), open Display Properties → Settings and set the screen area to 800×600 (or 640×480) and color quality to 16-bit. Click Advanced → Monitor and set the refresh rate to 60 Hz if available. Reboot normally.
  • If that does not help, try "Last Known Good Configuration" from the F8 menu before logging in; it restores the last registry/device settings that successfully booted.

Driver / device cleanup (from Safe Mode if needed):

  • Open Device Manager, expand Display adapters, right‑click the Intel adapter and Uninstall. Expand Monitors and uninstall the detected monitor entry. Reboot so Windows falls back to the Standard VGA driver. If normal boot returns, install the correct Intel 945GM driver for Windows 2000 from the machine vendor or Intel (prefer the OEM driver if this is a laptop).
  • Check Event Viewer (System log) for display/driver errors and, if present, lower hardware acceleration temporarily (Display Properties → Troubleshoot → reduce hardware acceleration).

Other checks and last resorts:

  • Try a different monitor or cable to rule out EDID/handshake oddities, reset BIOS to defaults, and back up important data. Windows 2000 does not include System Restore—use file backups or NTBackup before attempting a repair install. If driver cleanup and the low-resolution/60Hz approach fail, a Windows repair install (after backing up data) is the usual last step.

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Member Avatar for rch1231

Based on what I have seen in the past this is due to selecting a video mode that your monitor cannot display. Boot in VGA mode and then select the lowest resolution available and reboot. It should come up normally and then let you change the resolution.

Member Avatar for Shade01

It could also be a driver problem. Did you change the display setting prior to the fault occurring, if so then rch1231 is correct.

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