Member Avatar for ru60hz

I'm using windows 2000 here, and mobile intel(R) 945GM express chip set family.
we just stop this desktop 4 days ago, when we come back the next day, switch it on, it was booting normally but after the windows 2000 logo the monitor turns black and say " check the connection cable". after sometimes trying rebooting the system still the same problem persist so i tried in safe mode and it works then i tried also in vga mode it also work well. i tried chkdsk in safe mode the same problem appear, i check if I cold restore it from previous restore point, i found out that win 2000 does'nt have this option or maybe it does have i just don't know where to find it?

can some body help me? i'm willing to listen here.
thanks in advance

ru60hz

  • 2 Contributors
  • 3 Replies
  • 182 Views
  • 1 Week Discussion Span
  • Latest Post Latest Post by caperjack

Dani AI

Generated

When Safe Mode and "Enable VGA Mode" let the desktop appear but a normal boot goes black after the Windows 2000 logo, the system is usually starting but losing video output when the full graphics driver or desktop settings take over. That narrows the likely causes to a bad or incompatible video driver/refresh, a hardware/display signal problem, or — when drives or BIOS settings changed — Windows loading the wrong system profile or partition.

Practical checklist (safe-mode first):

  1. Try Last Known Good Configuration (power on → press F8 → choose "Last Known Good Configuration").
  2. From Safe Mode, open Device Manager (devmgmt.msc) → Display adapters → remove the adapter/driver. Reboot to let Windows use the generic VGA driver, then install the correct driver from the hardware vendor.
  3. While in a low-resolution session, set a conservative mode (800x600 or 1024x768) and 60 Hz refresh: Desktop → Properties → Settings → Advanced → Monitor → Screen refresh rate.
  4. Check Event Viewer (eventvwr) System log for video/driver errors and note exact event messages before changing drivers.
  5. Swap or reseat the video cable/card and test a different monitor/cable to rule out signal/cable faults.
  6. If the machine has multiple disks or recent hardware changes, verify BIOS boot order and the Windows 2000 boot entry (boot.ini). Example entry format (do not edit without a backup):
    default=multi(0)disk(0)rdisk(0)partition(1)\WINNT

    Editing boot options or system files can leave the PC unbootable; make a full backup first.

This echoes 's suggestion to refresh video drivers and complements the thread by adding steps to pinpoint driver vs hardware vs boot/partition causes. After recovery, image the drive and run a surface/S.M.A.R.T. check so the fix can be restored quickly if the problem returns.

Recommended Answers

All 3 Replies

Member Avatar for caperjack

my suggestion is to go safe mode with networking ,download updated drivers for your video
then uninstall you video device drivers in safe mode ,boot to regular mode if it boots ok ,then install you new updated drivers

Member Avatar for ru60hz

I would like to thank you for your reply but so sorry also for taking me too long to reply, I just opened my email today. About my problem I already solved it, on our desktop, it has two hard disk I think the second hard disk were being used as a back up or mirror. What I did is swapped hd1 to hd2. This solved the problem.

Again thank you and I'm sorry.

Member Avatar for caperjack

your welcome ,no problem ,,good luck

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.