So I've been looking online for a solution to a problem like the ones you are describing, I've deleted the lower class filter in regedit and rebooted, nothing, then went to device manager like a lot of tutorials say to do but here is my problem, my Cd-drive doesn't even show up on device manager it's completely gone, seeing as this is a laptop does any one have any idea what to do??
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Hello di you try this microsoft fix .
if that doesn't work then i suggest yo ubuy a replacement drive for it or buy an external dvd drive