I'm hoping someone can help me.
I have an account on an Exchange 5.5 server, using Outlook 2003 locally.
The user is complaining of an intermittent issue where all the contacts which are stored under the Global Address Listing seemingly disappear.
The user does not have the Cached Exchange Contacts setting activated, and this is the only user in a large enterprise experiencing this problem.
Although restarting the Outlook and/or the local system resolves the issue, this is an unsatisfactory resolution since the problem has been recurring several times.
Thanks in advance for any thoughts on the topic.