Hi, I have a problem with my friends dekstop.
He said he can't login windows and all he get was a total black screen so he gave it to me for checking...
Initially, after windows 7 splash screen, it should prompt to login window, but it didn't. Instead, it just show black screen with a functional mouse cursor which didn't help at all.
I even try to boot in safe mode, restore more and everything in F8 but get the same problem...
So I try to use chkdsk to solve it in repair windows and found some errors so I thought it should be okay now but no change. Startup repair using vista recovery disk also with zero outcome. I try to restore his pc with system restore but apparently he doesn't even have a single restore point I can use.
I even try to use quick KAV live cd to scan it whether it could be virus problem in windows directory but nothing show up.
My last resort is just to format it but if anyone could help before I formatted is really appreciated. Just to note that I cannot access into his windows 7 in any way except with live cd and/or bootable disk.
Windows 7 Ultimate
Intel Core 2 Duo
2GB DDR2 RAM