Hi, I'm new, sorry >.>
anyway, my sister has a problem with her computer. Her computer will not load up past the user sign in screen. She's restarted the computer a few times, with the same result.
I'm not sure if it's a virus or spyware, but her computer's always been slow. If there's any advice for her computer, it would be much appreciated.
Thank you ^^
-signed, The Neko
Jump to PostHi, and welcome,
First lets see if you can boot into safe mode. To do this. Read Here.
http://www.pchell.com/support/safemode.shtml
If you are able to go into safe mode we will …
Jump to Post*Sorry double post, twitchy finger :)*
Hi, and welcome,
First lets see if you can boot into safe mode. To do this. Read Here.
http://www.pchell.com/support/safemode.shtml
If you are able to go into safe mode we will go from there. If you are able to it is a possiblity that you are infected...
good luck!
-T
Okay, let me see if she can start it up in safe mode. What do I do from there if she can't?
*Sorry double post, twitchy finger :)*
Hm, im not sure, lets see if you can get in first. Then we will go from there. If you cant get in just let us know. Might wanna lok here
Hm, im not sure, lets see if you can get in first. Then we will go from there. If you cant get in just let us know. Might wanna lok here
Okay, it does start up in the safe mode. What now?
If that doesnt work might even want to try a system restore.
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx
And maybe do some virus scans
http://www.daniweb.com/techtalkforums/thread27519.html
and
http://www.daniweb.com/techtalkforums/thread27570.html
Good luck!
-T
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