Member Avatar for ducky

hi im sry im new

ive been going though all these threads to see if i can find an answer but i havent. last night i tryed to shut my computer down but it wouldnt so i did it by holding the button and shuting it off.
So today i try and turn on my computer and everything loads fine but it wont let me log in. its just stuck on the blue screen before the login. it just just says microsoft windows xp.

can anyone help :sad:

o yea it does the same exact thing if i try and start in safe mode :sad:

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  • Latest Post Latest Post by tayspen

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— a hang at the XP splash (stops before the logon prompt) is usually caused by a driver, disk error, or badly installed software. is right to point at malware/instability once you can boot normally; below are focused, practical steps to diagnose and recover without losing data.

Try these in order:

  1. Try Last Known Good Configuration (press F8 while the PC boots and choose it).
  2. Enable boot logging (F8 -> Enable Boot Logging). After the failed boot, inspect C:\Windows\ntbtlog.txt to see which drivers failed to load; that file often points to the culprit.
  3. If boot logging shows a suspect driver, use the Recovery Console (boot from the XP CD, press R) to rename the driver so Windows skips it. Example command in Recovery Console:
ren C:\Windows\System32\drivers\baddriver.sys baddriver.old
  1. From the Recovery Console run disk checks and basic repairs:
chkdsk /p
chkdsk /r
fixboot c:
fixmbr

Run fixboot/fixmbr only if you suspect boot-record corruption.

If you do not have the XP CD, boot a Linux live CD or an antivirus rescue disk to back up personal files and run offline scans. Offline rescue media can remove infections that prevent a normal boot.

If the above does not restore a normal boot, consider an in-place Repair Install from the XP CD (preserves programs/data) or, as a final step, back up everything and do a clean install. After you regain a stable boot, follow ’s advice to run up-to-date antivirus/anti-malware scans.

Post the contents of ntbtlog.txt or any chkdsk output if unsure — those logs make it possible to pinpoint the failing driver or disk error.

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Member Avatar for ducky

ok well i got into safe mode and did a system restore .. now im not so sure on what to do

Member Avatar for tayspen

Can you logon? If so you maybe do some virus scans. (www.ewido.net - Great scanner)

Member Avatar for ducky

what do u mena by logon? u mean get it? i cant get bak into normal mode but i dont kno if i should go bak into normal mode anyway. i cant do much becuz in the safe mode my mouse wont work so im useing the keyboard

Member Avatar for tayspen

Well, I would try to get back in, in normal mode. If you can it will be easier to fix the problem so it wont happen again.

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