Member Avatar for aabi

hi all..
i'm having a problem with my win7 desktop, its not showing up neither task bar but Task Manger is working properly .. even internet explorer and many other apps also working fine but when i start the window its only pop up MyDocument window automiatically and on searching i can get the access to all the app.

i also tried system restore but nothing work

this problem happened some weeks before, that time i dont have any antivirus install so i installed Microsoft Security Essentials and then restrt my system and its started working but now its happening again

Geniune Window 7
HP Pavilion dv6000

can anyone help me to solve this ... thanks

Edited by aabi because: n/a
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Missing desktop and taskbar while Task Manager and other applications run indicates the interactive Windows shell did not initialize for that user session. Common causes include a corrupted user profile, an altered Winlogon shell registry value, damaged system files, or malware that replaces or blocks the shell.

Useful checks already suggested in the thread: reviewed desktop settings; and recommended antivirus scans; proposed testing a different account; showed bringing the shell up manually and checking startup; suggested safe-mode troubleshooting. The checklist below complements those ideas with deeper diagnostics and safer repair steps.

Key diagnostic/repair sequence (priority order):

  • Event logging: Event Viewer should be inspected (System and Application logs) for errors at the time of login; note Event IDs mentioning the User Profile Service, Winlogon, or shell-related failures to narrow the cause.

  • Repair protected system files from an elevated prompt:

sfc /scannow

Reboot after the scan and re-check the session.

  • Verify the Winlogon shell registry value (export the key first to back it up). Path to check:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Winlogon
Value name: Shell

The value should reference the standard shell executable; restore it only after a registry backup.

  • Offline malware remediation: because reported Microsoft Security Essentials once temporarily fixed the problem, a trusted bootable/rescue AV scan is recommended to remove persistent infections before further repair.

  • Profile test and recovery: if the issue is account-specific, migrate personal data to a new user profile and retire the corrupted profile.

If these steps do not resolve the symptom, back up personal files, check disk integrity, and consider a repair-install (in-place upgrade) or a clean reinstall as a last resort. Recording Event IDs and exact error messages will make targeted fixes or professional repair much more effective.

Recommended Answers

All 14 Replies

Member Avatar for rubberman

The desktop is your GUI. If you have access to your task bar, and other programs, then the desktop is working. I think you have inadvertently changed some desktop settings. What happens when you right-click on an empty portion of the screen? Do you get the menu with the entries "View, Sort by, Refresh,..." etc? If so, then your desktop is working fine and you need to select the "Personalize" option to fix whatever you did to it before.

Member Avatar for aabi

The desktop is your GUI. If you have access to your task bar, and other programs, then the desktop is working. I think you have inadvertently changed some desktop settings. What happens when you right-click on an empty portion of the screen? Do you get the menu with the entries "View, Sort by, Refresh,..." etc? If so, then your desktop is working fine and you need to select the "Personalize" option to fix whatever you did to it before.

hi

thanks for replay

i tried personalize option too but its just show me default windows 7 background and nothing else, no icon, no task bar, also tried show task bar option but no change and on restart it again give me black screen

also tried your suggestion of left click no option window appear

Member Avatar for skilly

run a virus scan (full)
sounds like some of the automatic startup services have been changed to manual startup type, you can change them back using services.msc from run line or admin CMD

Member Avatar for skilly

i realize my instructions are somewhat complex, but that is the nature of the beast!
i can be hired online to do the work for you over internet, but you will need a credit card, of course. if you cannot afford that, then post some follow -up questions(no disrespect, we were all newbies at some time).

Edited by skilly because: grammatical
Member Avatar for aabi

i realize my instructions are somewhat complex, but that is the nature of the beast!
i can be hired online to do the work for you over internet, but you will need a credit card, of course. if you cannot afford that, then post some follow -up questions(no disrespect, we were all newbies at some time).

hi skilly,
thanks for the offer, but actually im a student and really cant afford this kind of professional services(no hard feeling)there-fore finding a solution by own well anyhow thank for replaying on my post

Member Avatar for skilly

Have you been able to be satisfied with the way your computer is working yet? don't worry dude . nobody can afford anything these days ... just ask your teachers you paid all that money for.

Member Avatar for Rik_

Try creating a new user account and see if you get the same problems with it after logging in to it.

Member Avatar for caperjack

so i installed Microsoft Security Essentials

did you run a full scan with after you installed it ,
also wouldn't hurt to download and run www.malwarebytes.org ,free version and do a full scan with it,fixing all it finds

Member Avatar for RTFMID10T

possibly go to the "Run command" and type "explorer" or press ctrl+shift+esc and bring up task manager then New Task (Run..) you can type "explorer" there and will bring up your desktop. That's just to get what you want if the final fix doesn't work of going to run and typing "msconfig" and changing startup selection to Normal Startup possibly. seems something got on your computer and changed a few things in windows boot and may be just that user account and try what Rik from RCE said.

Member Avatar for skilly

booting into safe mode by holding f8 during power up and startup. and then restarting again might fix it, as well.

Member Avatar for RTFMID10T

booting into safe mode by holding f8 during power up and startup. and then restarting again might fix it, as well.

that's essentially the same thing as changing the startup to something different then what they currently have. either way will show the current startup option needs changed.

Member Avatar for aabi

Try creating a new user account and see if you get the same problems with it after logging in to it.

its not giving me option to get into ControlPanel

Edited by aabi because: n/a
Member Avatar for RTFMID10T

if you use the run command and type compmgmt.msc you can go to Local Users and Groups to create a user and password.

Member Avatar for judan

Try booting using the safe mode. Usually works that way.

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