I purchased a Sony Vaio computer (VGC-RB40) which came preloaded. When I checked this computer ,prior to using it, I found 280 errors! I took the computer back to the store and asked them to reload again--this time 100 errors. They refused to give me the installation disc,. Hence I do not have one. Sony do not even have the courtesy to reply when I asked them for one. Microsoft are not useful either. Hence I need someone to tell me how to make an XP Home installation disc please.
Second question is this:
When I type a line of text and I want to delete it, normally I highlight it and press 'delete" . I cannot do this on this computer. What I have to do is use the backspace to delete what I need to delete.
Any suggestions for these subjects would be gratefully appreciated.