Member Avatar for Mwl K

I installed Norton 360 on my eMachines Notebook a week ago. Since then I haven't been able to get online using any one of my three wireless modems (each one from a different provider), though they all work fine on my Dell Inpiron Laptop. When I initially connect the modems to the computer, they're recognised by the machine, and I'm therefore able to top-up my pre-paid credit, check my acccount balance, etc. But, as soon as I attempt to connect to the internet, I get a 'can't find modem' message. I've already tried unistalling Norton 360, but that didn't help. Any ideas anyone?

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Member Avatar for johhny-marshal

Check firewall for the settings fot network connectivity. Norton Antivirus might have turned off the connectivity.

Member Avatar for Mwl K

Thanks! Did that and you were right. Norton has turned off the work/home connectivity and blocked the 'Allow a program or feature through Windows Firewall' and the other options, while leaving the public connectivity on. How do I change the settings?

Member Avatar for pujandz

Their also could be driver problem....

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Member Avatar for johhny-marshal

Your welcome. As you have now got the problem, you could see there kind of checkbox or some clickable menu option to enable the connectivity. You find such options and reply if done.

Member Avatar for Mwl K

Thanks. But the problem is that Norton has blocked the 'Allow a program or feature through Windows Firewall' and the other options so nothing happens when I click them, while leaving the public connectivity on. How do I change the settings?

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