Hi, I just reloaded my Dell desktop (formatted the hard drive) and now I cannot connect to the internet. I looked in Device Manager and there are no question marks or exclamation points. I am receiving packets (looked at the properties of my connection), but I cannot ping www.google.com via cmd window. I also tried right clicking on my connection and then clicking Properties and clicked Internet Protocol (TCP/IP) and selected the Microsoft v 6 (or something like that). When I click on Properties on TCPIP now, I have the settings as Obtain IP Address AUtomatically and Automatic private ip address is the other selection. Not sure what I should do now. Thank you for your time.