My computer can't work normally now. A few days ago, I logged in my PC and enterred the desktop, the blue screen suddenly happened. I tried to restart the PC several times, but I failed. I enterred the safe mode and scanned the system, the result reported that the PC was safe. I tried to pull out the memory stick and used an eraser to clear the connecting finger. However, it didn't work as well. I even took apart my PC and cleared the computer fan. What the hell should I do now?

4 Years
Discussion Span
Last Post by Dr.George

That code is reporting what is normally (and in your case would be ) a software error, likely a driver because the system worked in safe mode. May I suggest that you force another bluescreen and read the faulting module (likely a .sys file), or download a file called BluescreenViewer.exe and load the latest files in Windows\Minidump into it - that will give you the faulting software module.


Try the following:

Boot into Safe Mode, then

  • Click "Start"
  • Select "Control Panel"
  • For View by, select "Small Icons" (or Large Icons)
  • Click "System"
  • Click "Advanced System Settings"
  • Do you want to allow the following program to make changes...? Click, "Yes"
  • Click "Advanced" tab
  • Under "Startup and Recovery", click "Settings"
  • Under "System failure", uncheck "Automatically restart"
  • Click "OK"
  • Click "OK"
  • Reboot computer.

If it successfully boots, you may see an error message which should help you identify what is causing the error.


Hardware incompatibility and driver issues may cause this error. I suffered from this problem a few monthes ago. But I solved it through re-installing my system.

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