When attempting a system restore, I get a message "restore unsuccessful" with a note to pick an earlier restore point. I've attempted a restore at least a dozen times, and selected the oldest restore date the last time I tried.

Any ideas???

12 Years
Discussion Span
Last Post by mtlady

Your restore cache may have gone bad. Disable System Restore and then Re enable it. This will destroy all the earlier restore points and create a new one. System restore will function properly from now on.


Thanks -- I probably just needed reassurance. My 'partner in crime' (fellow sysad person at work) told me to do that, but when I did it, I got a scary message that told me I would destroy all of my restore points so I backed out of it. But, it makes sense -- if you can't restore from anywhere, there's something wrong with the entire process and I needed to destroy 'whatever' it was that was causing the problem. At work, I'm fearless because I have a group of tekkies I can call in if I need reinforcements. Thanks again for your help!


The problem might be caused by Norton 2006. I have had the same problem since April right after I upgraded my Norton, system restore could not complete. I just found a document that Symantec has at the following url http://service1.symantec.com/SUPPORT...05113009323013

I just did this and created a new restore point waited a day, till an automatic point was created, then went back and did a restore and it worked.

Symantec tells you how to uncheck Turn protection on for my symantec protect. Then run restore, and then turn symantec protection back on. What I read said that restore points created with it on will not work. So I have not turned the symantec protection back on.

Hope this helps

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