Recently my sister deleted files from her computer, Compaq of course and she reformatted C: and D:, which contained the info to restore the computer. The restore disk will not work, it keeps saying "CALL COMPAQ CUSTOMER SERVICE" Yeah, like they could help. Anyway, I found a WIN98 disk I had laying around and installed that and everything seems to be running fine except I can't install the modem. I keep getting an error that says "The installer cannot load the modem.cpl for the WDM Enumerator Device, please contact the vendor. I know the CPL is a control panel extension, but I'm not sure what the problem is. I installed the drivers but keep getting the message. I've removed the modem, restarted then shutdown and physically reinstalled the modem, but I keep getting the same error. Any help would be greatly appreciated.