i have just had a new hard drive installed into my Hi Grade pc, i have plugged everything back in, and for some reason my mouse wont work and i cannot do anything.
has anyone got any suggestions as i am really desperate
my connector is usb, i have tried it in different slots and still nothing, my hard drive was replaced because it was faulty and i have tried a rooler ball mouse and laser mouse but still no luck.
i hope this is enough information, Thankyou
Have you got any other USB peripheral plugged in that's working?
If the hard drive was faulty then you've probably had windows re-installed.Do you know what service pack you have installed?Is your keyboard still working on the computer in question?
I get this myself a lot with my Logitech mouse and I always find that a few reboots and trying the same slot a few times gets the job done.
It is unlikely,though possible,that you're mouse needs a driver.It's worth trying,but I wouldn't hold out too much hope.Search for you're mouse model number on google with "driver" as a keyword.What is you're mouse's make and model number?I could help a lot more if I knew this
I had a look for the genius gm-03006a and could only find spanish websites,unfortunately I don't speak spanish.
Are you able to navigate the pc without a mouse and check out the device manager?
1. With the mouse plugged in press "ctrl" + "esc",use the arrow keys to navigate to "my computer".
2. Press the button between the "windows key" and "ctrl" on the lower right of the keyboard,just left of the arrow keys. It looks like a mouse arrow over a menu.
3. Select "properties" and press "enter"
4.Press "tab"(just above "Caps Lock") until there is a dotted outline around one of the tabs on the top of the window.
5. Use the arrow keys to navigate to the "Hardware" section
6.Press "tab" again until the dotted outline is on the "Device manager " button.Press "enter"
When you open up the device manager are there any red "X"'s or yellow "?"'s
If so please note the devices that are affected and list them for me
Also if you see an icon called "mice and pointing devices" select it and see if anything looks out of place
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