my old VAIO SR7K was having a problem with the ALPS trackpad. i'm pretty sure i need a new ribbon cable connection the palm rest to the motherboard. however, i reinstalled the original ALPS driver from the SONY website and my computer crashed. now i get a blue screen STOP ERROR screen towards the end of the windows startup. First line on the blue screen is "Unable to load device driver" . the screen is telling me to check any new hardware or software that i recently installed and to remove it. tells me to try SAFE mode.
however, same blue screen happens in SAFE mode. is there a workaround for this so i can get to my desktop and uninstall this driver? right now, i'm stuck with the blue screen of death on every startup.
thanks...
rory.baurealis 0 Newbie Poster
cguan_77 8 Nearly a Posting Virtuoso
have you tried to boot using the last known good configuration? if it doesn't work, install a fresh OS..if you don't have any important data on your drive..
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