machine: hp ze5375us laptop 2.4/40ghd cd rw/dvdr 3 1/2 floppy
OS: win xp home sp1 and latest updates downloaded
Problem: floppy drive stopped reading disks. says disk needs to be formatted and then that disk cannot be formatted.
at command prompt says can't read 0 track or invalid media.
worked fine July 23rd or so. stopped later possibly after installing a usb to serial port converter on com 6.
have tried uninstalling drivers and on restart computer says hardware installed and working fine.
boot log shows that one of the drivers doesn't load.
tried resetting bios to default.
Any suggestions would be greatly appreciated. Thanks