Member Avatar for Knotty13

A message comes up saying Setup cannot continue because a required file is either corrupted or not available. Run Setup again from the original disc or download location. But I went to Microsoft and downloaded it again but nothing happened! What should I do to uninstall it???

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Quick summary and what this adds: the error you quoted ("Setup cannot continue because a required file is either corrupted or not available") usually means the installer cannot find the original source or the Windows Installer data is damaged. , and were right to try the normal Control Panel uninstall and Microsoft guidance; was also right that reinstalling the exact same Office 2007 build and then choosing Repair/Remove can sometimes restore the missing pieces so you can uninstall cleanly. The checklist below shows a safe, ordered path from easy fixes to advanced removal so the thread’s earlier tips are used without repeating them.

Practical checklist (try in order)

  1. Quick checks: reboot, temporarily disable antivirus, and confirm the Windows Installer service is running (Services). Try running the Office setup from the original disc/ISO as Administrator and choose Repair (then Remove). If the installer still fails, capture the MSI/setup error code from Event Viewer or %TEMP% (setup logs) before proceeding.
  2. If the normal repair/uninstall fails, run Microsoft’s Program Install and Uninstall troubleshooter to repair corrupt uninstall entries. Also run DISM then SFC if Windows components look damaged (these can fix a broken installer infrastructure). (support.microsoft.com)

Advanced options (if the above fails)

  • Use the Microsoft Support and Recovery Assistant (SaRA) Office-uninstall scenario (command-line Enterprise version exists and supports Office 2007). Example command (run elevated): 
SaRAcmd.exe -S OfficeScrubScenario -AcceptEula -OfficeVersion 2007
  • For IT-level forced cleanup, Microsoft’s OffScrub/OffScrub07 scripts (available in the OfficeDev deployment scripts) can remove stubborn Office 2007 remnants; they are powerful and can be destructive—backup the registry and create a system restore point first. If all else fails, the Microsoft “manually uninstall Office” guidance shows the last-resort registry/file removal steps. (learn.microsoft.com)

Safety notes: export any product keys, back up user data (Outlook PSTs, templates like NORMAL.DOTM), and create a restore point before running SaRA, OffScrub, or manual registry edits.

Recommended Answers

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Member Avatar for caperjack

are you trying to uninstall it from add and remove program in the control panel.

from a goole search .


How do I uninstall the trial from my computer if I decide not to convert the software or I choose to purchase another Microsoft Office 2007 product?

It is not necessary to uninstall the trial if you choose not to convert the software. However, if you choose to purchase another Microsoft Office 2007 suite or program then it is recommended to uninstall the trial software prior to loading the software. To uninstall the trial, you should follow these steps:

1. To open Add or Remove Programs, click Start, click Control Panel, and then double-click Add or Remove Programs.
2. Click Change or Remove Programs.
3. Scroll down until you find Microsoft Office 2007. Please note that there may be nothing in the Change or Remove Programs dialog box that indicates that the program is a trial.
4. Click Microsoft Office 2007 and then click Remove, the program will then run through the uninstall process.

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if that doesn't work then make sure you have windows installer ,installed on you computer ,it will be in add and remove programs also ,if not there make sure you have all the latest windows updates to get the installer .

Member Avatar for justliz

are you trying to uninstall it from add and remove program in the control panel.

from a goole search .


How do I uninstall the trial from my computer if I decide not to convert the software or I choose to purchase another Microsoft Office 2007 product?

It is not necessary to uninstall the trial if you choose not to convert the software. However, if you choose to purchase another Microsoft Office 2007 suite or program then it is recommended to uninstall the trial software prior to loading the software. To uninstall the trial, you should follow these steps:

1. To open Add or Remove Programs, click Start, click Control Panel, and then double-click Add or Remove Programs.
2. Click Change or Remove Programs.
3. Scroll down until you find Microsoft Office 2007. Please note that there may be nothing in the Change or Remove Programs dialog box that indicates that the program is a trial.
4. Click Microsoft Office 2007 and then click Remove, the program will then run through the uninstall process.

==========
if that doesn't work then make sure you have windows installer ,installed on you computer ,it will be in add and remove programs also ,if not there make sure you have all the latest windows updates to get the installer .

I found this on the Microsoft web site... and it worked for me because I tried the above and it didn't work

http://support.microsoft.com/kb/928218/en-us
Hope you can resolve your problem

Member Avatar for crazymanzach

This happened to me once. I had to run the install again, and then uninstall it.

Member Avatar for jbennet

I found this site whilst searching the net to uninstall Microsoft 2007... and it worked for me by the (force uninstall) method. Check it out at http://www.squidoo.com/uninstallmicrosoftoffice.

Why do that when you can use this (free)

I used that tool to remove the Visual Stuido 2008 Beta when i baught the real one (it wouldnt uninstall but wouldnt let me install the final version either)

P.S david scaf - you have posted the exact same thing in two (old) threads. Looks like you are advertisng your own product?

Edited by jbennet because: n/a
Member Avatar for MTCUP55

Hi,

I just got a new PC with window 7. I m getting an email saying the trial period is over, unless it was included with the PC I have no programs to uninstall. Either downlloading or using the disc it comes back with windows office home and student has stopped working?

Mick

Member Avatar for Biker920

Hi,

I just got a new PC with window 7. I m getting an email saying the trial period is over, unless it was included with the PC I have no programs to uninstall. Either downlloading or using the disc it comes back with windows office home and student has stopped working?

Mick

Mick this thread was marked solved back in oct. 2009 you need to start a new thread of your own. Later---

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