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I bought an orange Livebox 2 (in Spain as not available in UK) and wish to use it with My Telefonica ISP ADSL .
It asks for an @orange username and password before it fully accesses the internet ..can I get around this ??

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  • Latest Post Latest Post by lolafuertes

Dani AI

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The behaviour you describe (the box asking for an @orange account) usually comes from Orange provisioning on the Livebox rather than any fault on the phone line. As hinted, a factory reset is the usual first step — but there are three practical paths to get the Livebox working with Telefonica, depending on how the unit is provisioned and how much control you want.

  • Reconfigure the Livebox as the ADSL router: after a factory reset, sign in to the Livebox admin from a PC on the LAN, open the Internet/WAN (ADSL) settings and enter the ISP connection type and the username/password provided by Telefonica. Save and reboot. If the box connects, test by checking the connection status and a few web pages. If it fails, re-check credentials and ADSL sync (DSL light).

  • Use the Livebox in bridge/modem-only mode: if the firmware includes a bridge or passthrough option, enable it; then put your own router in charge of the PPPoE/PPPoA login. This avoids double-NAT and gives full router control. If bridge mode is not present, look for an IP passthrough or DMZ-like option.

  • Use the Livebox as a Wi-Fi access point/switch: disable the Livebox DHCP server, give it a static LAN IP in the ISP-router subnet (outside the ISP router’s DHCP range), and connect a LAN-to-LAN cable to the ISP modem/router. This keeps Telefonica’s router doing the ISP login and lets the Livebox provide Wi‑Fi.

Notes and cautions: telephony/VoIP features will almost certainly remain Orange-specific. If a factory reset still forces Orange login or prevents WAN configuration, the unit is likely locked to Orange provisioning — then AP mode or returning/exchanging the hardware are the safest options. Avoid unofficial firmware unless fully prepared for the risks.

Member Avatar for lolafuertes

The best way is to reset the LiveBox to the default values. Then you can see the default values in french page.

Hope this helps

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