Member Avatar for Olavius

Problem
A few days ago I have installed a new network at home. I have been able to access the internet sometimes, though the performance has not been optimal.

Bad conncection
- Internet Pages can take really long to load. When, during loading, I request the same page again, it appears within seconds.
- It is almost impossible to have a good Skype conversation. Even in the chat function it sometimes takes minutes before a message arrives on the other side.

When I ping to the DNS, sometimes none of the packages gets lost, but it also happens that also 50% or all get lost.

No internet
What is worse, is that sometimes I cannot access the internet. This morning I switched on everything and did not have internet. The config screens of the modem and router were accessible. I tried to ping to my ISP, but nothing happened.
When I plugged the cable of my modem into my computer, I had internet straight away.

Setup
ADSL Modem -----------------------> Wireless Router --> Client
192.169.10.x -- cable to LAN port-> 192.168.10.x ----> 192.168.10.x

ADSL Modem: D-Link 302 T
Wireless Router: Conceptronic

The modem has its DHCP switched on, the router has a fixed IP.

OS: Windows XP
Firewall: Outpost

Problemsolving
Because I don't really know where to begin I haven't done much. What I did was:

- update firmware and drivers of the equipment
- disable the firewall (no noticable changes)


Does this sound familiar to anybody? Can somebody point me to a possible solution?

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  • 3 Replies
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  • 2 Weeks Discussion Span
  • Latest Post Latest Post by antioed

Dani AI

Generated

A short diagnosis and a focused troubleshooting plan based on the OP details and the replies from , and .

The fact that the modem->PC link gives a stable connection while the modem->router->clients path shows heavy packet loss points to the router or its configuration (or the link between modem and router) rather than the ISP. Also note the likely typo in the posted addressing: "192.169.10.x" is unusual for a private LAN (typical private ranges are 192.168.x.x); confirming the actual subnets will avoid routing mistakes or overlapping networks.

A short, ordered diagnostic checklist (run these and compare results):

  • Verify physical and logical connections: modem LAN -> router WAN (use the router's WAN/Internet port unless the router is explicitly being used as an access point).
  • From a Windows client gather basic info and hop-by-hop loss:
ipconfig /all
tracert 8.8.8.8
pathping 8.8.8.8
netsh wlan show networks mode=bssid
  • Check the router admin page: WAN IP, DNS servers, DHCP server status, DHCP lease table and system logs for frequent WAN disconnects or DHCP conflicts.
  • Test with a wired client attached to the router (to rule out wireless issues). Swap or replace the Ethernet cable between modem and router to exclude a bad cable.

Configuration fixes to try next:

  • Choose one of two clean setups: either (A) put the modem into bridge/passthrough mode and let the Conceptronic router handle PPPoE, NAT and DHCP; or (B) keep the modem as the router and turn the Conceptronic into an access point (disable its DHCP and connect modem LAN -> router LAN). Having both devices running DHCP on different subnets or incorrect WAN/LAN connections commonly causes intermittent loss and routing confusion.
  • If fragmented or slow transfers persist, check MTU settings (PPPoE typically needs a slightly smaller MTU) and try public DNS (8.8.8.8 / 1.1.1.1) to rule out DNS timeouts.

If problems continue after these steps, a factory reset of the Conceptronic and testing with a different router (temporary swap) will quickly confirm whether the Conceptronic hardware or its firmware/configuration is at fault.

Recommended Answers

All 3 Replies

Member Avatar for FireSBurnsmuP

Do you restart the network frequently? I.e. You unplug the router and modem's power cords. Wait around 15 seconds. Then you plug in the modem, and wait for it to start up. The lights will flicker with more regularity than they did at first. Then you plug in the router, and wait for it to start up. Then you can connect to it.

I find that helps whenever I have a problem. Give it a shot, if you haven't already.

Another frequent problem I have is that we forget to pay the bills, then that happens too. XD

Member Avatar for hollystyles

Has your neighbour got wireless too? a lot of wireless routers come outta the box configured on the same channel and Ip range, so if you're neighbour has wireless running on same channel and ip range you will get intermittent problems.

try changing to a diff channel, and use 192.168.8 or go higher to 11.

Member Avatar for antioed

If it's a Linksys I've found that the sweetspot, other than the default channel 6, is channel 5. Other routers in the proximity of your router set on the same channel will definitely cause signal interference, loss of connectivity and packet loss.

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