I work for the help desk of a certain company (I won't say the name of it), and had a guy come with a laptop. We tried to connect to the internet and were unsuccessfull. We tried to connect wirelessly, we did, we could ping other sites and we even had an excellent signal, yet we coudn't surf the web. We tried IE6 and firefox and no luck. We tried using an ethernet connection and stiill had the same problem. I really don't know what we were doing wrong. He was runing xp pro on a dell inspiron. We had the drivers for the cards, we used the correct wi-fi signal, we used a workiing ethernet port, I don't know what else to say. If any one could please help me, I'd appreciated, thanks.