Member Avatar for cherriman

Samsung Laptop (SF210) was put to sleep last night when it was on lower battery. Plugged it into the wall today to use the laptop it popped up saying screen wasn't shut down properly- I selected proceed with normal windows log in (something like that) then it loads the logo and the screen goes black, it has been blacked.out since 1 pm today. This has happened once before where I think it had something to.do.with the hard drive file system and it had to delete some.stuff. The laptop is only 2 yrs old and has anti virus protection on it, the battery is built in so I cannot remove it out. I have tried holding the power button down for 30 secs but nothing changes.

Hopefully someone can help me figure out what's wrong!

Thanks!

  • 2 Contributors
  • 1 Reply
  • 247 Views
  • 5 Days Discussion Span
  • Latest Post Latest Post by BigPaw

Dani AI

Generated

Quick diagnostic checklist and practical next steps based on 's description and 's Safe Mode suggestion. The priority is to determine whether the machine is actually failing to boot (no POST) or whether Windows is running but the internal display is not showing video. Safe Mode and OS fixes are useful once video is available; the following concentrates on hardware checks and simple recovery workflows that establish that first.

  1. Observe signs of POST: power/charging LED, HDD/activity LED, fan noise, keyboard LEDs or beep/LED blink patterns. These indicate whether the system is progressing past firmware start.
  2. Verify video output: attach any available external monitor (VGA/HDMI) and toggle the display output via the laptop display-key combo. If external shows the desktop while the laptop panel stays black, the issue is the panel/cable/backlight rather than Windows. A bright flashlight held close to the screen at different angles can reveal a faint desktop image when backlight has failed.
  3. Power/battery reset and simple hardware checks: with AC unplugged, hold power for 30–60 seconds to discharge electronics; if a recessed battery-reset hole exists on the case, press it per the service manual. If the laptop boots after that, proceed to OS-level recovery. If not, reseating memory modules (one stick at a time) and testing boot without the HDD (to force BIOS/POST) are the next logical checks—avoid opening the case if warranty or unfamiliarity is an issue.

If the internal display is dead but the machine otherwise boots, the LCD or its ribbon/cable (or backlight) is the likely repair. If there are no POST signs, the fault is more likely motherboard/power-related. Because the battery is built in, professional service is recommended for power-bus or panel replacement; if data is important, remove the drive and image it with a USB adapter before further troubleshooting. Safe Mode / Windows repairs (as noted by ) should be attempted only after verifying video output.

Member Avatar for BigPaw

Assuming you are using Windows 7, try to start your computer in Safe Mode following the steps in this Microsoft link, explained from point 2 onwards.Once you have booted into Safe Mode, delete this file "hiberfil.sys", you should find it on your C: drive. Now restart your computer.

Did that fix it?

Do you sometimes (or often) click on 'Shutdown' or 'Standby' and as soon as you begin to see it Shutdown or enter Sleep close the'lid' (screen) before it has actually shut down or 'gone to sleep'?

If so, this puts your computer into a state of limbo. (for want of a better description) When you next start up your computer it tries to continue doing the last thing it was told to do before being overridden by the closing of the 'lid'. So, unless you change your power-management settings, it is always a good thing to allow the computer to finish shutting down or whatever before closing the screen.

Be a part of the DaniWeb community

We're a friendly, industry-focused community of developers, IT pros, digital marketers, and technology enthusiasts meeting, networking, learning, and sharing knowledge.