Zombie, you are asking the right questions. Post an updated set of classes/code to "reflect" the situation and I will comment further, and help you smooth out the rough edges.
- You have an entitiy called "Emergency".
- You have another entity called "Reporting Entity".
- You have information about the type of the emergency, including the severity (life-threatening or not).
etc.
So, start working on the details. Those we can help you refine.