ep2002 36 Posting Pro in Training

Something keeps seizing my computer & I don't know if someone is trying to hack in or what. I have to reboot each time & someone set up my new wireless router & it worked when he set it up, but now it's not, so I'm going straight thru the cable modem now :(

We defraged & I've run every program & Anti Vir is up-to-date & scans & updates daily.

Thanks a ton & have a great wknd.!


Michelle

---------------------
Logfile of HijackThis v1.99.1
Scan saved at 6:09:47 AM, on 12/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
F:\programs\nero\InCD\InCDsrv.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Prevx1\PXAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SOUNDMAN.EXE
F:\programs\nero\InCD\InCD.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Prevx1\PXConsole.exe
F:\programs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
C:\PROGRA~1\ICQ\ICQ.exe
F:\programs\personal assisstant\Personal Assistant\assistant.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\PROGRA~1\MSNMES~1\msnmsgr.exe
C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
C:\Program Files\eFax Messenger 4.0\J2GTray.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\RSI Saver\nhc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE

ep2002 36 Posting Pro in Training

Update...

I tried a system restore 3 times, it did not give me back my TB folders :(

ep2002 36 Posting Pro in Training

I'll just restrict the user's account for now.

Unfortunately he has a limited imagination to play & have multiple hobbies, as do sooooo many kids these days.

He never used to be addicted until he came across this game (Maple Story) & now he IMs w/ his 1/2 brother & friends instead of just talking on the phone like we used to. In fact b4 I couldn't even get him to go on to the bloody thing.

No I can't have him in my office, I'm busy working & I can't have distractions.

No offense taken, I know it's an emotional issue, but I'm unable to just "solve" his anti social problems & little did I know that he would be sooo much more comfortable socializing online than in person, but hey, so do millions of other scared fear based humans who are double & triple his age.

Anyone wish to change their behaviour too LOL It's an unfortunate foreshadowing & even current reality. Pretty soon no one will see eachother anymore, they will be married thru the bloody computer & I happen to be a nettie & an nentrepreneur, but understand more & more how crucial it is that we need real live human interaction.

Thanks a ton


Michelle :)

ep2002 36 Posting Pro in Training

Hi there,

Oh geeze, I'm having problems with Thunderbird & I need to set my computer back a few hours ONLY b/c I lost all my folders on Local Folders (HELP!!)

I'm on XP, can someone tell me how to do it in a safe way.

Thanks


Michelle

ep2002 36 Posting Pro in Training

Wow, my log file is great LOL, that's a first.

I'm not sure if it's just FF, but I have a HUGE memory drain on my computer that happens every so often & I have tons of memory too.

Can't remember how to find it without rebooting.

Btw, have you ever heard of this program & if yes, your thoughts about whether I should pay for it, as the free version is just about to run out...

http://www.prevx.com/default.asp

So you are saying I shouldn't just update FF?

I don't want to lose my bookmarks & extensions by uninstalling.

Thanks :)


Michelle

Not seeing anything bad in your log. You may want to try uninstalling FF and download the latest version. Version 2.0 being it.

ep2002 36 Posting Pro in Training

Hi there,

Well, I guess it's about time I do this.

He won't stop playing one particular video game no matter how many times I delete it from his computer, or he agrees to stop or limit his time, so I need to control the entire computer & if I can give him access to only certain areas where he may need things for school, that would be much better.

First, how do I p/w protect the entire computer?

I've had people do it for me, but I've never done it myself.

Second, is there a way to give him access to only certain websites, I doubt it, but figured I'd ask & I'd have to do it for both FF & IE b/c he has both on his computer.

Third, can I give him access to only Word or hotmail?

I don't want to have to go downstairs every time he wants to access the computer, but at this point I guess I don't have a choice, his addication is causing major problems.

Any help you can give me would be much appreciated.

Thanks a ton


Michelle

ep2002 36 Posting Pro in Training

Hi there,

I'm on XP & FF vs. 1.5.0.7 & the cursor keeps hanging every so often.

It cleared up when I shut down FF & restartedm but it's happening again.

Also, I'm not getting websites, I have to refresh the page several times before I can get it & I unplugged the router & the modem & it's still doing it :(

Pls. help, here's my HJ This log file & thank you :)...

Logfile of HijackThis v1.99.1
Scan saved at 9:53:59 AM, on 10/23/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
F:\programs\nero\InCD\InCDsrv.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Prevx1\PXAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
F:\programs\nero\InCD\InCD.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Prevx1\PXConsole.exe
F:\programs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
C:\PROGRA~1\ICQ\ICQ.exe
F:\programs\personal assisstant\Personal Assistant\assistant.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\MSNMES~1\msnmsgr.exe
C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
C:\Program Files\eFax Messenger 4.0\J2GTray.exe
C:\Program Files\RSI Saver\nhc.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\notepad.exe
F:\programs\firefox\firefox.exe
C:\Program Files\Qualcomm\Eudora\Eudora.exe
F:\programs\officexp\Office10\OUTLOOK.EXE
C:\Program Files\Common Files\Microsoft Shared\Speech\sapisvr.exe
F:\programs\officexp\Office10\EXCEL.EXE
C:\Program Files\Outlook …

ep2002 36 Posting Pro in Training

Yes, that happened to me once too, & I pissed the customer off as well, but you know what, I apologized proffucely, explained the situation & he was ok with it b/c I was honest & apologetic about it.

One has to know how to handle customers when they call & not just treat them like they are the guy next door.

This guy just ignored me & I could tell he either didn't care or just didn't understand my English.

That's where he lost me b/c nothing will turn me off faster than people who ignore what I have to say. That's disrespectful & a slap in the face.

I work from home too & I have no problem with people who work from home, but if one gets tons of calls (I don't b/c I would never give out my home #), then I feel at that point it's time to invest in a new number, or at the very least a VM #. That's what I have now, with a complete VM system in place.

In fact I just switched from a local # to a toll free one & I realized this bumps up my image 10 fold. I even get more calls now than I did b4 & yes it costs me an extra $3/month, but how many extra sales do I make too b/c I look more professional?

Professionalism goes a long way & when tons of people …

ep2002 36 Posting Pro in Training

Yeh right, no offense, glad you enjoy them, but I just tried to call them & here's what happened...

First the guy answers"hello" instead of with a company name. Then I say I didn't know what was going on b/c it sounded like someone's home # & he should probably answer the phone with a company name.

He ignored me which will irk me to no end.

Then it becomes clear he doesn't understand English well enough, so I said I prefer to speak to someone who speaks better English.

I hung up & called the US NY # & he answers again.

He realized it was me & we parted, I asked why he's answering the NY # since he's in Toronto.

If I can't even speak to someone who handles the phones well, that just turns me right off from doing biz.

Take care


Michelle

i use click-share.com. i think they're a good alternative

ep2002 36 Posting Pro in Training

Pay Pal also doesn't listen to a word you have to say about your case even if you have proof the customer committed fraud etc.

They even allowed a customer of mine to reverse the charge & then reverse the reversal & then months later reverse again claiming they never authorized the transaction when clearly all the while the customer knew exactly what they were doing.

This was on a so called "authorized" account & I trusted PP to do their job & screen people who had such an acct.

Even with a clean account & near perfect record, they treated me like I was a criminal & just took the customer's word no questions asked.

I will never use them again.

I'm now using

http://www.alertpay.com/?BDU2NzID

Not 100% up to snuff on all the things PP offers, but getting there.

It's not that easy to set up a PP type service.

They also allow for adult or high risk accounts which which won't allow customers to commit fraud & do chargebacks even after receiving the product/service you are selling.

You pay more, but they protect you.

Thanks :)


Michelle

ep2002 36 Posting Pro in Training

Thanks, I think I found a company that will customize their cart with my application when it comes time to do the application.

Have a great night!


Michelle

One of my site offer shopping cart. But not sure how flexible you want it to be - fully customise is possible to match your site, but the down side is the shopping cart is hosted on my server rather than yours.

ep2002 36 Posting Pro in Training

I wouldnt' touch PP if you paid me.

Thanks anyway


Michelle

Use Paypal Pro - you can have the payment page look as your site, and you can have subscription too. More importantly, the fee is much lower as compared to 2CO.

ep2002 36 Posting Pro in Training

Thanks a ton, I FINALLY did it.

Now how do I increase my virtual memory?

The bloody computer is even deleting fles from my computer :(

Have a great day!


Michelle

try this.

- open regedit
- go to HKEY_LOCAL_MACHINE\- \SYSTEM\CurrentControlSet\Control\
- \Session Manager\Memory Management\Prefetch Parameters\
- double click EnablePrefetcher
- change Value data from 3 to 5.

this really helped alot of my computers, it improved system performance. you might also want to increase you virtual memory.

good luck.

ep2002 36 Posting Pro in Training

How do I open regedit again?

Thanks


Michelle

try this.

- open regedit
- go to HKEY_LOCAL_MACHINE\- \SYSTEM\CurrentControlSet\Control\
- \Session Manager\Memory Management\Prefetch Parameters\
- double click EnablePrefetcher
- change Value data from 3 to 5.

this really helped alot of my computers, it improved system performance. you might also want to increase you virtual memory.

good luck.

ep2002 36 Posting Pro in Training

Thanks


Michelle

ep2002 36 Posting Pro in Training

Are you talking about AdSense or AdWords?

Why would you want to pay more per click? That makes no sense to me.


Michelle

you should try chitika the click through rate might go down but I get about 0.16 cents for terms that would pay 0.05 in google so it's definitly worth it if you don't have a high paying keyword site (like lets say a myspace code or arcade type site).

goodluck!

ep2002 36 Posting Pro in Training

Hi All,

Ok, things are moving along, so my hosted SC is no longer able to support my next project.

I have an application I'm going to be building & I need a shopping cart (server side or OS) that will allow me to not only process my transactions, but also my customer's transactions, as they will be selling stuff on their site thru my application.

I hope everyone understood that. I guess it would be similar to what a hosting company would use.

Any suggestions please?

Thanks


Michelle

ep2002 36 Posting Pro in Training

Why did you drop them?

Have you looked into World Pay?

Thanks


Michelle

Does anyone know any good alternatives to 2Checkout? I recently dropped 2Checkout from my sites and I am currently looking for alternatives.

Thanks

ep2002 36 Posting Pro in Training

Hi Dani,

How are u doing?

My former PPC guy told me about it.

It's way cool, but I can barely find anything on it when I searched.

It conforms your ads according the keywords the customer typed in, so if they typed in buy green apples, the ad you have in your campaign will slot those words into your ad so the customer will be more likely to click. You know, word recognition.

Now he only did it w/ my title & not the content part & he must have taken it down b/c it's not working anymore, hence me wanting to do it for myself.

Let me know if you find the instructions.

Thanks


Michelle

Never heard of this. What is it? Where did you hear about it?

ep2002 36 Posting Pro in Training

Hi there,

I heard about scenting my PPC titles & the content of the ads.

Can someone tell me step-by-step how to do it?

Thank you


Michelle

ep2002 36 Posting Pro in Training

Thank you, but another MB has been helping me already & the guy took it down.

Now he's registered my domain name w/ an "s" in it <sigh>

exoticspublishing instead of mine which is exoticpublishing


Michelle

You may receive a duplicate content penalty by them forwarding their domain to your site.

Since they did it without your permission you should ask them to remove it immediately. If not, use the DMCA to have their site taken down.

ep2002 36 Posting Pro in Training

Hi there,

Well, I learned something new today :)

I just recently started my affiliate program about a year ago, & since I don't have an experienced affiliate manager, I am learning slowly rather than quickly.

Anyway, I just recently noticed that one of my affiliates had their domain pointing to my site & I got upset, b/c I never gave him him permission to do that.

At first I was using the words "copy", which he was focusing on to avoid taking responsibility for what he was doing & then I realized he wasn't really "copying" my site per say, but I still feel it is unethical, certainly lazy, if not a violation of copyright laws.

Then someone pointed out that maybe Google or other SEs could penalize me b/c his domain is actually forwarded to my site & then the affiliate URL is cloaked.

Does anyone have the answer to this as to whether Google would penalize and/or whether he is actually in violation of copyright laws?

I'd love to hear from another company where this happened to their affiliate program & what they did.

Thank you


Michelle

ep2002 36 Posting Pro in Training

Oh geeze, LOL, when you guys figure out my threads home, pls. give me the URL :)

Thanks


Michelle

ep2002 36 Posting Pro in Training

Can you give me the URL where the thread is located since now I'm not being notified even if there are responses.

Thanks


Michelle

ep2002 36 Posting Pro in Training

Ok, so far no one is giving me any suggestions :( no matter where my thread is located.

giving that memory managemet would be software ,should have been move to software !!

ep2002 36 Posting Pro in Training

Hi all,

I have quite a bit of memory in my computer & it's still never enough.

Someone recommended I get a memory manager software program.

What do you guys recommend?

Thanks


Michelle

ep2002 36 Posting Pro in Training

Ok, I thought I'd have someone here to help me do this & I don't. So this won't do anything to screw up the computer if I restore it back?

Thanks Crunchie :)


Michelle

That's the one :).

ep2002 36 Posting Pro in Training

Ok, I'm not sure what you want me to do, do a system restore or undo the system restore.

I don't see what you are referring to in that area, the only thing that mentions system restore is this...

Undo changes to your computer with System Restore

Thanks :)


Michelle

Go to the start button then help and support. Under pick a task there is an option to do a system restore. Find a date before the problems started and off you go :).

ep2002 36 Posting Pro in Training

Sorry, too late.

I had to get my online researcher to search for me since no one responded & I just started with a new agency this past week.

Thanks just the same :)


Michelle

1] In business for 35 years+.
2] Licensed, bonded and insured in all 50 states.
3] 24/7 online account submission and daily updated reporting.
4] Compliance with all collections (FDCPA), privacy (HIPAA etc.) and all other laws.

http://www.collectionagencysupport.com
http://www.collectionagencysupport.com/index.php?option=com_performs&formid=1&Itemid=31

ep2002 36 Posting Pro in Training

Can I or did I?

I don't know how to do a system restore.

Thanks

Michelle

Can you do a system restore to before the problems started?

ep2002 36 Posting Pro in Training

Hi there,

Anyone out there to look at my HJthis & Safe Mode problem?

Thanks a ton :)


Michelle

ep2002 36 Posting Pro in Training

Hi guys,

Ok, I still can't get into safemode & even when we went in thru MSConfig, the mouse wouldn't work :( Pls. help me to fix that. It's scaring me.

Here is the HJT file. Still can't give you the ewido file b/c of safemode.

Logfile of HijackThis v1.99.1
Scan saved at 9:44:29 PM, on 5/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
F:\programs\nero\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\SOUNDMAN.EXE
F:\programs\CDCREA~1\PLXTASK.EXE
F:\programs\nero\InCD\InCD.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
F:\programs\ZoneAlarm\zlclient.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
F:\programs\personal assisstant\Personal Assistant\assistant.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\ICQ\ICQ.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
C:\Program Files\eFax Messenger 4.0\J2GTray.exe
C:\PROGRA~1\MSNMES~1\msnmsgr.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\CCleaner\ccleaner.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Owner\Desktop\HiJackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - …

ep2002 36 Posting Pro in Training

Geeze, I was never notified you guys wrote to me :(

I was wondering what was happening.

Ok, I don't get the sponsors w/ MSN Plus. MSN doesn't own MSN, it's an extra add on by another company.

So, given that, is it ok to keep it & just do the viewpoint & checks next to HJT?

Thanks :)


Michelle

ep2002 36 Posting Pro in Training

Ok, first off re: these 2...

C:\Program Files\Viewpoint
C:\Program Files\MessengerPlus! 3

What is that viewpoint thingy? I think I was just asked to update it & told it no.

As for MSN Plus, I need that :( MSN sucks without it. Can't I keep it?


Michelle

ep2002 36 Posting Pro in Training

Ok, I finally got the Ewido to run.

Here is their report...

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 8:50:54 PM, 5/13/2006
+ Report-Checksum: 60A817EE

+ Scan result:

:mozilla.6:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\3tlen7es.default\cookies.txt -> TrackingCookie.Adjuggler : Cleaned with backup
:mozilla.12:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\3tlen7es.default\cookies.txt -> TrackingCookie.Adjuggler : Cleaned with backup
:mozilla.13:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\3tlen7es.default\cookies.txt -> TrackingCookie.Adjuggler : Cleaned with backup
:mozilla.14:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\3tlen7es.default\cookies.txt -> TrackingCookie.Adjuggler : Cleaned with backup
:mozilla.15:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\3tlen7es.default\cookies.txt -> TrackingCookie.Adjuggler : Cleaned with backup
:mozilla.18:C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\3tlen7es.default\cookies.txt -> TrackingCookie.Myaffiliateprogram : Cleaned with backup


::Report End

------------------------------------

Here is HiJack This's report...


Logfile of HijackThis v1.99.1
Scan saved at 8:53:14 PM, on 5/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
F:\programs\nero\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
F:\programs\CDCREA~1\PLXTASK.EXE
F:\programs\nero\InCD\InCD.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
F:\programs\ZoneAlarm\zlclient.exe
C:\PROGRA~1\ICQ\ICQ.exe
F:\programs\CDCREA~1\EASYCD~1\CreateCD\CreateCD.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\PROGRA~1\MSNMES~1\msnmsgr.exe
C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
C:\Program Files\eFax Messenger 4.0\J2GTray.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe

ep2002 36 Posting Pro in Training

Ok, very strange.

When I closed everything down but my IMing programs & my personal assistant, ZA etc., there were no .tmp files in the processes area, so I didn't disable anything.

I ran cleaner, but when I went to run ewido, it had already expired :( so now I'd have to buy it.

Do I really need it?

I'm going to past the HJthis file here...


Ok, I can't find it on my computer at first glance. Did the cleaner remove it?


Michelle

Nope, I have a strong feeling that, since its a *.tmp file, its spyware.

SO, after disabeling it, run CCleaner and Ewido again.

Thanks.

ep2002 36 Posting Pro in Training

Ok, & when I'm done, do I have to turn it back on?

Exactly. But, the ~ in the name means that the computer doesn't know exactly what letter, per say, it is.

SO, with luck, it'll appear in the Processes as
~e5d141.tmp . However, it's more likely that the ~ is some other letter or number.

Examples of possiblities:

te5d141.tmp
le5d141.tmp

And such like that.

Thanks.

ep2002 36 Posting Pro in Training

So sorry for the delay.

I work from home on my computer & doing this obviously takes a lot of free time & shutting down my million & one programs :), so I've been waiting for a spare moment.

Ok, so I go into processes & highlight the one you listed below & press "end process"?

What did you mean by " where ~ is a random letter or number" You mean any other ones that look like the above one I should do the same with?

Thanks


Michelle

Yea, good idea, let's try that. However, it'll get caught up on some running processes that we need ended.

SO, let's open the process manager and disable any of the following first:

~e5d141.tmp

where ~ is a random letter or number.

After doing that, run CCleaner and Ewido.

Post back here, after that, with the Ewido log and a new HJT log.

Thanks.

ep2002 36 Posting Pro in Training

Nope, not using anything wireless.

I don't believe in wireless as there are too many problems.

I did have problems in the past w/ the keyboard only b/c I had to press the "delete" key very very hard to even get it to delte e-mails in Outlook, but I always assumed it was an Outlook problem b/c I have soooo many e-mails in it & Outlook is buggy in general IMO.

The odd time my clipboard doesn't work either.

I can copy & paste to notepad, but not to a site or something simalar.

These problems have happened periodically, it's not a daily thing & for the majority of the time, the delete & copy works.

Can't I just use the cleaner without being in safe mode?

Thanks :)


Michelle

Hmm, I don't know about the Safe mode.

Do ya happen to be using a wireless mouse of the sort?

If so, try using a wired mouse.

I'll get back to ya after I look into this a bit.

Thanks.

ep2002 36 Posting Pro in Training

Hi there,

I installed Ewido, but can you pls. help me w/ the safemode issue.

Thanks


Michelle

ep2002 36 Posting Pro in Training

Geeze, not good :(

I tried to get into safe mode 4 times & I've done it b4 on other computers w/ no problem.

The first 2 times the F8 key didn't seem to be working, so the 3rd & 4th time I pressed harder.

The 3rd & 4th time I got to message that started counting down & gave me the option to get into safe mode by using the arrows, but none of the arrows would work, yet they work everywhere else :(

What's wrong?


Michelle

ep2002 36 Posting Pro in Training

Ok, I did everything until I got to the part of rebooting in safe mode.

It's been a while since I've done that & it was always done w/ someone instructioning me, so I need the instructions plus how to get back into normal mode once I'm done in safe mode.

You also said to run cleaner in safemode. Is the cleaner I have open now going to keep all the settings so when I see it on the grey desktop I just open it & press "run cleaner"?

Also I don't know what ewido security suite is or where to find it.

Thanks a ton :)


Michelle

ep2002 36 Posting Pro in Training

Here is my HiJackThis File...

Logfile of HijackThis v1.99.1
Scan saved at 6:36:25 PM, on 4/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
F:\programs\nero\InCD\InCDsrv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
F:\programs\CDCREA~1\PLXTASK.EXE
F:\programs\nero\InCD\InCD.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\ICQ\ICQ.exe
F:\programs\CDCREA~1\EASYCD~1\CreateCD\CreateCD.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
F:\programs\personal assisstant\Personal Assistant\assistant.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\PROGRA~1\MSNMES~1\msnmsgr.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\eFax Messenger 4.0\J2GDllCmd.exe
C:\Program Files\eFax Messenger 4.0\J2GTray.exe
F:\programs\zip\WinZip\WZQKPICK.EXE
C:\WINDOWS\system32\Brmfrmps.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
F:\PROGRAMS\FIREFOX\FIREFOX.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ntvdm.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Outlook Express\msimn.exe
F:\programs\officexp\Office10\WINWORD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\notepad.exe
F:\programs\flashfxp\flashfxp.exe
C:\WINDOWS\system32\NOTEPAD.EXE
F:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
F:\programs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
F:\programs\dwmx2004\Dreamweaver MX 2004\Dreamweaver.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\~e5d141.tmp
C:\DOCUME~1\Owner\LOCALS~1\Temp\~e5d141.tmp
F:\programs\officexp\Office10\OUTLOOK.EXE
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
F:\PROGRAMS\ZIP\WINZIP\winzip32.exe
C:\Documents and Settings\Owner\Local Settings\Temp\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/
O2 - BHO: Adobe …

ep2002 36 Posting Pro in Training

Yes I was wondering the same thing b/c my new guy says it's better than all the others, so I guess it has a lot of the same stuff Urchin had.


Michelle

I'm surprised no one has mentioned Google Analytics yet :)

ep2002 36 Posting Pro in Training

and certain web pages aren't opening properly & I'm really scared.

Can someone run thru HiJackThis with me pleeeeeeeasssssseeeee


Michelle :(

ep2002 36 Posting Pro in Training

Thanks, but the reviews weren't the best 50-60% of the time.


Michelle

I currently have this one: http://www.amazon.com/gp/product/B0007NIJBC/sr=8-1/qid=1144612424/ref=pd_bbs_1/002-1546834-8110418?%5Fencoding=UTF8 . It is deffinatly not the best, but it works. If you want a better one you can get ones that have a motor on them so they follow your face around as you move about in your chair when your talking to someone so you never go off of the screen. That would be this one: http://www.newegg.com/Product/Product.asp?Item=N82E16830108130 .

Hope this helps :)

ep2002 36 Posting Pro in Training

Hi all,

Which webcam is the best one on the market these days?

I'm in the market to buy.

Thanks


Michelle

ep2002 36 Posting Pro in Training

Hi there,

I'm in the market for a good collection agency that will collect on chargebacks for online purchases where the customer committed fraud.

Any suggestions?

Thanks


Michelle

ep2002 36 Posting Pro in Training

I am looking for something that isn't expensive, so whoever recommeded WU probably didn't read that part of my post.

You mean Alert Pay?

I heard about them last year & was waiting to see what everyone said.

I don't think they have credit cards available for overseaers just yet & I won't vouch for them 100% until I start using them & others write reviews as well, but it's definitely worth a shot, as we clearly all need something.


Michelle

I think probably that was pre determined, can you tell us what intended you to choose that payment processor though no one has recommended it here.

ep2002 36 Posting Pro in Training

Hi there,

I'm trying to found out which one of the 2 programs people have used & which one they like the best & why, or maybe they use something else.

http://www.splittestaccelerator.com/

http://www.multitrackgenerator.com/

Thanks


Michelle