I attempted to do a restore on my Gateway laptop from the restore DVD. The disk would keep stopping and a screen telling me to choice either F2 or F10 would come up. Nothing would happen after hitting either of these keys. Know when I try to start the disc again, the cd rom spins, the fans go on and nothing happens at all. I am not even able to shut it off unless I disconnect the AC adapter and remove the battery. Can anybody tell me what is going on??

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Dirty or contaminated disc? Seems like drive read errors to me.

hi nhc, if not the disc problem it could be a faulty dvd drive, try to plug in your restore disc on another pc, check it can be read.. try what mechbas said clean your disc then try again...

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