Member Avatar for rhino4u2000

After reformatting & reinstalling Windows XP on my system, I now have no audio on my PC. WHat can I do to regain the audio on my system.

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Dani AI

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A few focused checks that usually fix "no sound" after a fresh XP reinstall on an older Phoenix Award BIOS board. has already reinstalled Windows and, per , added SP3 — that helps Windows but does not install the motherboard audio driver or enable onboard audio in BIOS.

Try these steps in order:

  • Verify speakers/headset and cabling first (power on speakers, correct green jack).
  • Check Windows audio basics: volume not muted, sound card selected in Control Panel -> Sounds and Audio Devices.
  • Open Device Manager: look under "Sound, video and game controllers" or for an unknown "Multimedia Audio Controller" with a yellow exclamation. That means the driver is missing.
  • Enter the Phoenix Award BIOS (usually Delete at POST) and confirm any "Onboard Audio", "AC97" or "HD Audio" setting is Enabled (look under Integrated Peripherals).
  • Install chipset drivers before the audio driver. Then install the board-specific audio driver from the motherboard maker (or the exact Realtek/VIA/SigmaTel driver if that is the chip). Match the driver to the OS (XP 32-bit vs 64-bit).
  • Ensure the Windows Audio service is running (Control Panel -> Administrative Tools -> Services).
  • If still silent, try a known-good USB/PCI sound device or boot a Linux live CD to determine if the onboard audio hardware is working.

Common causes are a disabled onboard device in BIOS, missing/incorrect driver, or front-panel plug wired for AC97 vs HD Audio. If the Device Manager shows an unknown device, note the Hardware IDs to identify the correct driver.

Member Avatar for grungesabin

if u have installled audio driver n still u didnt get sound in ur pc then u shud try installin SP. i guess it will help

Member Avatar for rhino4u2000

if u have installled audio driver n still u didnt get sound in ur pc then u shud try installin SP. i guess it will help

Tues, 7/22/08
I installed Service Pack 3 exactly 2 days ago & still no audio..Anymore suggestions?

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