Member Avatar for wchuk

Hi can someone help with this laptop please, it boots to the first screen where it says F10=rom based setup then stops there. Is there a quick way to reset CMos or any other help appreciated

Wayne

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Short summary of the situation and why some suggestions in the thread miss the mark: reports the nc6220 stopping at the “F10 = ROM‑based setup” screen and sometimes getting into BIOS, then powering off. describes a similar 30‑second run‑then‑shutoff. suggested safe mode/format, but shutting down during POST or while in BIOS points to hardware or power problems rather than a Windows/virus issue.

Common causes and quick diagnosis notes: sudden shutdowns before the OS loads are most often a power-delivery, thermal, or motherboard fault (bad DC jack, failing adapter, laptop battery, voltage regulator, or short). Memory faults or loosely seated parts can also cause abrupt power loss, but an OS reinstall is unlikely to fix hardware behavior that happens in BIOS.

Prioritized troubleshooting checklist (in order of low risk -> more invasive):

  • Check external power first: remove the main battery and attempt to boot on AC only; confirm the AC adapter’s LED and connector are solid. If possible test with a known-good HP-compatible adapter.
  • Reduce to minimum hardware for POST: remove HDD, optical, wireless cards and extra RAM modules; try one memory stick in each slot individually and see whether the machine stays on in BIOS.
  • Observe cooling and fan behavior: listen/watch for fan spin at power-on. A machine that dies while the fan never starts suggests cooling or DC-power problems.
  • Reset CMOS safely: power off, unplug AC, remove main battery, press and hold the power button ~10–15 seconds to discharge. If the coin‑cell is accessible, remove it for several minutes before reassembly (static/warranty cautions apply).
  • If the unit still cuts out: suspect DC jack or motherboard power regulation faults; professional repair is often required. Avoid BIOS updates while the system is unstable.

Notes and cautions: opening the case risks voiding warranty and requires antistatic care. If not comfortable with disassembly, use an authorized service center.

Member Avatar for wchuk

update on this, ive got into bios and tried to boot from drive, but the laptop keeps turning itself off...please help

wayne

Member Avatar for mitchell27

my compaq keeps doing this i turn it on , its on for about 30 seconds then turns it off can anyone help

Member Avatar for subi143

Mr Mitchel can u do one thing that just turn ur computer with press the power button and hold the F5 button may be ur system open in safe mode no reply just try to go BIOS setup after hold the F8 button
no reply u just formatt ur C drive
i think its a virus attack and may be ur system file become correpted
all the best

Member Avatar for subi143

format ur system using a fresh copy of Operating system
may be ur system OS will correpted by virus
or mail me with brief
SNIP

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