Ok, thanks in advace for any help anyone can give me. I am not to good at computer things so sorry if my question is a stupid one. Ok first off I am in Japan so the computer that I am having problems with is running Japanese operating systems. I know that shouldn't matter but it does complicate things a little for me. The computer that I am trying to fix turned off by itself today and then it went to restart but windows never booted. The computer kept going to the black screen offering options of how to start the computer. I tried all the options and it still wouldn't go to windows. It just keeps restarting over and over. I don't want to lose the information on the computers hard drive so I really don't want to reinstall windows. Also I don't have the startup cd. The computer is my wifes and she does't know where any of the cds and things are. The computer is running on windows xp. Also I tried hitting F8 when the computer started up becasue I saw on some other threads to try that. It didn't work.
Any help or advice would be great. Also since I don't have the windows cd is there a way to make one using one of my laptops?