Member Avatar for starkar

I hope this is the right place to post this question.
Hotmail is driving me crazy. The email window (reading pane?) is so small I can't read my emails. Only big enough to view one sentence at a time. I've tried to drag it, looked in options, cussed, searched hotmail help, searched the internet....can't think of anything else to do. Its soooo frustrating. It just happened a couple weeks ago when I switched from reg. to full version and back again. Can anyone help me make this window bigger...grrrr.
thanks so much

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  • Latest Post Latest Post by caperjack

Dani AI

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A short, practical summary for the two issues in this thread.

For : a very small Hotmail reading pane usually comes from a layout preference, the account falling back to a light/basic HTML view, or a browser-side layout problem. On legacy Hotmail the reading-pane choice lives under Options -> More options -> Reading e-mail -> Reading pane; on current Outlook.com it is under Settings (gear) -> View all Outlook settings -> Mail -> Layout -> Reading pane. Toggling the placement (Right / Bottom / Off) or switching the account briefly to a different view often resets the preview width. Also confirm the browser window is maximized, reset page zoom (Ctrl+0), and test the mailbox in a private/incognito window or a different browser to rule out an extension or local toolbar interfering with the UI—this builds on the pane-adjustment point raised by .

If controls look missing or the divider won’t respond, check for script-blocking extensions, third-party toolbars, or Internet Explorer Compatibility View; temporarily disable add-ons or test on another machine to see whether the problem is stored per-browser or per-account. Logging in from a different browser will usually revert any corrupted client-side layout state.

For (blocked account): never post account addresses or recovery info publicly (the warning from is valid — public posting invites spam and social-engineering attempts). Use Microsoft’s official account-recovery process through their support site and provide as many exact historical details as possible (previous passwords, approximate account creation date, alternate recovery addresses/phones, commonly emailed contacts, any purchase/billing info tied to the account). If SMS codes aren’t arriving, try alternate recovery channels or the recovery form; only official Microsoft channels can lift an account block.

After recovery, add or update a recovery phone/email and enable two-step verification to reduce future lockouts.

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Member Avatar for itdupuis

I might be unclear as to what the actual problem is. When I log into my hotmail account my browser window is maximized to full screen. So after I log in and hotmail is up, my reading pane for the email itself is rather large. If I want to I can decrease it by dragging the line down, and if I need to increase I drag the line up. If you are unable to do this, you might also try clearing your internet history and cookies. This might get rid of any accidental settings you may have changes. I will check into it a bit further to see if there is a setting somewhere that I am unaware of. Good luck to you!

Member Avatar for karin_here

My hotmail account is blocked. I have tried to unblock it numerous times but can't get a code sent to my cell or help from anyone. I have signed into a new account hoping someone will answer my question and help me. My problem account is <snip>. The new account is <snip>

Edited by crunchie because: Snipped email address.
Member Avatar for caperjack

My hotmail account is blocked. I have tried to unblock it numerous times but can't get a code sent to my cell or help from anyone. I have signed into a new account hoping someone will answer my question and help me.

not a good idea to posting your email acct here as you just opened yourself to loads of spam mail .or maybe you are hoping WE will email you so you can spam us .either way stupid

Edited by caperjack because: n/a
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