I am using the latest Internet Explorer (6) on Windows XP. About couple days ago, I was using Internet Explorer with a breeze, but now any website or url sites i type it won't apperar. It takes me straight to the Cannot find Server screen. And at the bottom it says "cannot find server or DNS Error." I would deeply appreciate it if you could help me resolve this problem. Thanks!

I've also included the latest HijackThis log file:

Logfile of HijackThis v1.98.2
Scan saved at 2:51:32 PM, on 10/25/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\Program Files\Trend Micro\PC-cillin 2000\Tmntsrv.exe
C:\Program Files\Trend Micro\PC-cillin 2000\Pop3trap.exe
C:\Program Files\Trend Micro\PC-cillin 2000\WebTrapNT.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\program files\support.com\client\bin\tgcmd.exe
C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\VVSN\VVSN.exe
C:\Program Files\Windows SyncroAd\SyncroAd.exe
C:\Program Files\Windows SyncroAd\WinSync.exe
C:\Documents and Settings\Prakrit\Application Data\iptl.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Prakrit\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.heretofind.com/show.php?id=15&q=%s
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.standohio.org/
O2 - BHO: (no name) - {000006b1-19b5-414a-849f-2a3c64ae6939} - (no file)
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\adobe\acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {15F5412E-B462-2196-DA0B-60550C84731E} - C:\WINDOWS\System32\danm.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - D:\Spybot\SDHelper.dll
O2 - BHO: IE Search Bar - {71ed4fba-4024-4bbe-91dc-9704c93f453e} - (no file)
O2 - BHO: (no name) - {83de62e0-5805-11d8-9b25-00e04c60faf2} - C:\WINDOWS\2_0_1browserhelper2.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: ADP UrlCatcher Class - {f4e04583-354e-4076-be7d-ed6a80fd66da} - C:\WINDOWS\System32\msbe.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2000\Pop3trap.exe"
O4 - HKLM\..\Run: [WebTrapNT.exe] "C:\Program Files\Trend Micro\PC-cillin 2000\WebTrapNT.exe"
O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [CleanupProgram] C:\Sonysys\cleanup.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [tgcmdprovidersbc] "c:\program files\support.com\client\bin\tgcmd.exe" /server /startmonitor /deaf /nosystray
O4 - HKLM\..\Run: [Zone Labs Client] D:\ZONEAL~1\zlclient.exe
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] D:\Java\j2re1.4.2_04\bin\jusched.exe
O4 - HKLM\..\Run: [Samsung LBP SM] "C:\WINDOWS\Samsung\LaserSMMgr\ssmmgr.exe" /autorun
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
O4 - HKLM\..\Run: [WinampAgent] D:\Winamp\winampa.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [sys32] C:\WINDOWS\sys32.exe
O4 - HKLM\..\Run: [Windows SyncroAd] C:\Program Files\Windows SyncroAd\SyncroAd.exe
O4 - HKLM\..\Run: [SAHAGENT] C:\WINDOWS\System32\SahAgent.exe
O4 - HKLM\..\Run: [SAHBundle] C:\DOCUME~1\Surendra\LOCALS~1\Temp\bundle.exe
O4 - HKCU\..\Run: [TransTask] "D:\Tweak-XP Pro 3\transtask.exe"
O4 - HKCU\..\Run: [VirtualDesktop] "D:\Tweak-XP Pro 3\virtuald.exe"
O4 - HKCU\..\Run: [Iinl] C:\Documents and Settings\Prakrit\Application Data\iptl.exe
O4 - HKCU\..\Run: [Pay] C:\WINDOWS\System32\?ttrib.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Download All by FlashGet - D:\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - D:\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: web rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\Msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\Msjava.dll
O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - (no file)
O9 - Extra button: Corel Network monitor worker - {53D11662-9499-4269-B100-44901D9969E8} - (no file)
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {53D11662-9499-4269-B100-44901D9969E8} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\FlashGet\flashget.exe (file missing)
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - D:\FlashGet\flashget.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra button: (no name) - {237AA178-C3BC-4f67-A8BB-D8BC14BA0B89} - (no file) (HKCU)
O9 - Extra button: Corel Network monitor worker - {53D11662-9499-4269-B100-44901D9969E8} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Corel Network monitor worker - {53D11662-9499-4269-B100-44901D9969E8} - (no file) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: v2cab - http://searchmiracle.com/cab/v2cab.cab
O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.addictivetechnologies.net/DM0/cab/ATPartners.cab
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php?bt=ie&p=16247bb97ca9c4c0f9889b879a1b8d8933bf8affe77dd02433415dc81c8d5cf1f3f223874f32e984fd0cc4ba8ae764efab3fd7365df136602011e3225a3f7729:399460aebfb3a993b271bf8c15c078fe
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {386A771C-E96A-421F-8BA7-32F1B706892F} (Installer Class) - http://41m.com/wss/ativex/0006_adult.cab
O16 - DPF: {9eb320ce-be1d-4304-a081-4b4665414bef} (MediaTicketsInstaller Control) - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {A305FBA3-4A87-483D-A53B-138F9F635357} (PCInfo.CMClass) - http://ciscdb.sel.sony.com/support/pops/mdldetect/PCInfo.CAB
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {BAC01377-73DD-4796-854D-2A8997E3D68A} (Yahoo! Photos Easy Upload Tool Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/ydropper/ydropper1_4us.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildApp.cab

12 Years
Discussion Span
Last Post by user_pat

Please someone please help me resolve this problem! I'm a student who desperately needs the internet and internet explorer doesn't work. Thanks!


Hi. First off, ALL hijackthis logs should be posted in the Security forum. You also need to make sure it is saved in its own permanent folder, not a temp one or on your desktop. Also be sure that all other browser windows are closed before scanning. If you haven't done so already, you could do scans with Adaware and Spybot and let them fix anything they find. After doing that, reboot, scan with hijackthis with all other windows closed, and post your log in the Security forum where one of the security experts can help you out. There have been several threads dealing with the DNS error/Cannot find server issue. While you are waiting you could look through some of them and see if any of the advice offered in those threads can help you any. Good luck! :)

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